The Automotive Service Sales and Marketing degree prepares students for careers in automotive service specializing in customer relations and marketing of service-related retail sales. Students can develop technical skills in automotive maintenance and repair or in collision repair. Internships provide actual work experience in production and customer relations while business courses further develop skills in management, marketing, and sales.
Effective Fall 2022
- School of Engineering Technologies
- Associate of Applied Science Degree (A.A.S.)
- More Information about Automotive Service Sales & Marketing
Career Opportunities
Assistant service manager, service adviser, service writer, parts manager, sales of automotive service/merchandise, and sales and marketing of specialized automotive service equipment.
Recommended High School Subjects
Three years of English, one year of algebra, one year of physical science.
Special Equipment Needs
See program Tool List for major.
Laptop Computer Required
- Windows 11 or higher (recommended).
- Intel Core i5 or i7 (generation 10 or higher) processor (recommended).
- 8+ GB RAM (recommended).
- 250+ GB Solid State Disk (SSD) drive (recommended).
- Laptop must include a webcam and microphone (required).
- Laptop must include a wireless network card (required).
- Broadband Internet connection when working off campus (required).
- Additional plug-ins may be required (Information Technology Services Service Desk available for assistance).
- Chromebooks and other devices running Chrome OS are prohibited.
Remediation Strategies
All incoming students must meet placement requirements in math. Students are expected to remediate any deficiencies as explained in the College Catalog (see https://www.pct.edu/catalog/admissions-policy). Students who are deficient in MTH 004 will not be permitted to enroll in any automotive (AMT) courses.
Transfer Procedures
This major is subject to the transfer standards established by the College (see http://www.pct.edu/catalog/TransferringCredits ). Exceptions must be approved by the school dean.
Program Goals
A graduate of this major should be able to:- understand the applied physical and scientific principles and technical theory necessary for successful employment in the field of customer relations and marketing of service-related retail sales in either automotive maintenance and repair or in collision repair.
- apply production and management software in the operation and record keeping of a service facility.
- demonstrate adequate and appropriate customer relations skills and workplace behaviors and pursue ongoing technical skill development, sufficient for employment in the field of customer relations and marketing of service-related retail sales in either automotive maintenance and repair or in collision repair.
- be prepared for employment in customer relations and marketing of service-related retail sales in automotive maintenance and repair or collision repair.
Curriculum
| First Semester | Credits | Notes | Lecture | Lab/Clinical | M/S | Type | |
|---|---|---|---|---|---|---|---|
| FYE101 | First Year Experience | 1 | .50 | 1.50 | S | REQ | |
| AUE | Directed Elective - Automotive Emphasis | 12 | M | AUE | |||
| or | |||||||
| CRE | Directed Elective - Collision Repair Emphasis | 12 | M | CRE | |||
| MTH123 | Technical Algebra & Trigonometry I | 3 | 2.50 | 1.50 | S | REQ | |
| TOTAL CREDITS | 16 | ||||||
| Second Semester | Credits | Notes | Lecture | Lab/Clinical | M/S | Type | |
| AUE | Directed Elective - Automotive Emphasis | 9 | M | AUE | |||
| or | |||||||
| CRE | Directed Elective - Collision Repair Emphasis | 11 | M | CRE | |||
| CSC124 | Information, Technology & Society | 3 | 3 | S | REQ | ||
| ENL111 | English Composition I | 3 | 3 | S | REQ | ||
| TOTAL CREDITS | 15 | ||||||
| Third Semester | Credits | Notes | Lecture | Lab/Clinical | M/S | Type | |
| AMT104 | Hybrid Electric Vehicle | 1 | 1 | M | REQ | ||
| AMT260 | Automotive Service Internship I | 2 | M | REQ | |||
| AMT262 | Automotive Customer Service Techniques | 2 | 2 | M | REQ | ||
| ECO111 | Principles of Macroeconomics | 3 | 3 | M | REQ | ||
| ENL201 | Technical & Professional Communication | 3 | 3 | S | REQ | ||
| MGT115 | Principles of Management | 3 | 3 | M | REQ | ||
| MKT240 | Principles of Marketing | 3 | 3 | M | REQ | ||
| TOTAL CREDITS | 17 | ||||||
| Fourth Semester | Credits | Notes | Lecture | Lab/Clinical | M/S | Type | |
| AMT242 | Vehicle Safety Inspection | 1 | 1 | M | REQ | ||
| AMT261 | Automotive Internship II | 2 | M | REQ | |||
| MGT249 | Small Business Management | 3 | 3 | M | REQ | ||
| MGT301 | Business Law I | 3 | 3 | M | REQ | ||
| MKT243 | Sales | 3 | 3 | M | REQ | ||
| SCI | Science Elective | 3 | S | SCI | |||
| TOTAL CREDITS | 15 | ||||||
Additional Information
The first-year technical courses contained in the degree are certified by the National Automotive Technicians Education Foundation in both automotive and collision repair.