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    View Penn College's contract with BankMobile, a Division of Customers Bank.

    How and when are Pennsylvania College of Technology refunds delivered to students?

    Penn College refunds are delivered electronically by BankMobile Disbursements.  Simply log into the Student Portal, click on My Finances then click Select Refund Preference.  Follow the steps to choose how to receive your refund money. For more information about BankMobile Disbursements and refunds call BankMobile customer support at 1.877.327.9515

    If you have a credit on your account and are expecting a refund to help pay your off-campus rent or other educational expenses, we cannot process your refund until ALL of your Expected Financial Aid funds actually arrive at Penn College. Government grant funds typically arrive during the fourth week of the semester, and other outside resources arrive at various times throughout the semester. Feel free to call us at 570.327.4762 or email us with any questions.

    What kinds of money might I receive from Penn College?

    The most common type of money Penn College refunds to students are funds left over from financial aid awards, loans, or grants after tuition has been paid. Students receiving these funds have usually requested this additional support to help with books and living expenses. Other types of money may include reimbursement for tuition deposits, dropped classes, and on-campus housing security deposits.

    How do I make a refund selection?

    This option will be available soon on the Student Portal. More details are coming soon.

    How is my money delivered?

    Delivery of refund money is a multi-step process. First, Penn College draws funds from the respective loan and/or grant provider and applies it to your student account. Once this information is verified, any excess funds are sent to BankMobile Disbursements within 10 business days. Once the specific refund information is received at BankMobile Disbursements, it is processed and disbursed according to your selection.

    Can I select a paper check?

    No, all refunds will be disbursed electronically.

    Will I be charged a fee for using the First National Bank ATM in the Bush Campus Center?

    The FNB ATM will not charge you a fee. However, your bank may charge you a "Foreign ATM Transaction" fee. Please check with your bank for more information.

    How will my parents receive their Parent PLUS refunds?

    Any refund resulting from Parent Plus loans will be mailed by Penn College directly to your parents in the form of a paper check. Parents do not have Penn College accounts and their refunds cannot be processed through BankMobile Disbursements.

    What if I have additional questions?

    For more information about BankMobile Disbursements and refunds call BankMobile customer support at 1.877.327.9515.

      Contact

      Bursar's Office/Student Accounts

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