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Podcasts

Dr. Summer Bukeavich: Don't Get Anxious

Episode #3
September 06, 2023
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It's Summer-fest at Tomorrow Makers. Dr. Summer Bukeavich, Associate Professor of Business Administration/Management & Marketing, and host Sumer Beatty talk all about mental health and Dr. Bukeavich's personal journey with anxiety disorder. Learn about her story and how she went from nearly being paralyzed with anxiety to becoming a campus leader. Along they way, we’ll touch on strategies for supporting those with anxiety, the importance of community, and even how Summer convinced Apple—yes, that Apple—to change Siri’s response to a voice command.

References:

Psych Central: "Siri, I Want To Kill Myself" Is Apple's New Update Enough?

YouTube: Talking to Siri About Suicide

1 00:00:00,000 --> 00:00:09,800 Welcome to Tomorrow Makers, where we explore how we learn, live, work and play now and 2 00:00:09,800 --> 00:00:10,800 in the future. 3 00:00:10,800 --> 00:00:11,800 I am Sumer Beatty. 4 00:00:11,800 --> 00:00:12,800 And I'm Carlos Ramos. 5 00:00:12,800 --> 00:00:13,800 All right. 6 00:00:13,800 --> 00:00:19,280 So we're here today with Summer Bukhevich, business professor at Penn College, and she 7 00:00:19,280 --> 00:00:25,240 is coming to us open and willing to discuss mental health through her personal journey. 8 00:00:25,240 --> 00:00:27,440 You know, we do have fun with this one again. 9 00:00:27,440 --> 00:00:28,440 We're going to say it. 10 00:00:28,440 --> 00:00:32,320 I said to her, I don't know if there's been two Summers on a podcast before, but we did 11 00:00:32,320 --> 00:00:33,320 it. 12 00:00:33,320 --> 00:00:39,400 And I just think she is so candid and open and we hope that it impacts you like it did 13 00:00:39,400 --> 00:00:40,400 us. 14 00:00:40,400 --> 00:00:44,760 And you know, even if you're not somebody who experiences anxiety, believe it or not, 15 00:00:44,760 --> 00:00:49,720 you're probably in contact with somebody and you might or might not know it. 16 00:00:49,720 --> 00:00:55,640 And you know, I felt so much calmer after this episode and there were just some clear 17 00:00:55,640 --> 00:01:03,280 ways that we could handle anxiety at any level, whether it's, you know, I'm usually pretty 18 00:01:03,280 --> 00:01:05,520 even keeled, but I can have my moments. 19 00:01:05,520 --> 00:01:07,000 I'm sure we all do. 20 00:01:07,000 --> 00:01:08,000 Sure. 21 00:01:08,000 --> 00:01:09,000 Yeah. 22 00:01:09,000 --> 00:01:10,000 So, so helpful. 23 00:01:10,000 --> 00:01:12,960 And I really appreciate her coming out and doing this with us. 24 00:01:12,960 --> 00:01:13,960 Yeah, for sure. 25 00:01:13,960 --> 00:01:14,960 Here we go. 26 00:01:14,960 --> 00:01:15,960 Do it. 27 00:01:15,960 --> 00:01:16,960 Yeah. 28 00:01:16,960 --> 00:01:17,960 How are we going to do that? 29 00:01:17,960 --> 00:01:26,120 I don't know. 30 00:01:26,120 --> 00:01:27,120 You tell me. 31 00:01:27,120 --> 00:01:28,120 Do what? 32 00:01:28,120 --> 00:01:29,120 We're just going to start. 33 00:01:29,120 --> 00:01:30,120 Oh, okay. 34 00:01:30,120 --> 00:01:34,000 Do you think two Summers have ever been in a podcast together before? 35 00:01:34,000 --> 00:01:35,000 I don't know. 36 00:01:35,000 --> 00:01:36,000 We need a researcher. 37 00:01:36,000 --> 00:01:39,080 In the history of podcasts, which is still pretty early. 38 00:01:39,080 --> 00:01:40,080 Yeah. 39 00:01:40,080 --> 00:01:42,080 It's kind of strange. 40 00:01:42,080 --> 00:01:43,080 It is. 41 00:01:43,080 --> 00:01:44,160 I love it though. 42 00:01:44,160 --> 00:01:45,520 Summer B's, no less. 43 00:01:45,520 --> 00:01:46,520 Oh, right. 44 00:01:46,520 --> 00:01:47,520 Summer B. 45 00:01:47,520 --> 00:01:48,520 Yeah. 46 00:01:48,520 --> 00:01:49,520 We have a great, amazing background to Summer B's. 47 00:01:49,520 --> 00:01:50,520 So here we are. 48 00:01:50,520 --> 00:01:51,520 It's weird. 49 00:01:51,520 --> 00:01:52,520 All right. 50 00:01:52,520 --> 00:01:53,520 Are we ready? 51 00:01:53,520 --> 00:01:54,520 We're ready. 52 00:01:54,520 --> 00:01:55,520 Yeah. 53 00:01:55,520 --> 00:01:56,520 Okay, great. 54 00:01:56,520 --> 00:01:57,520 Let's do this. 55 00:01:57,520 --> 00:01:58,520 Okay. 56 00:01:58,520 --> 00:01:59,800 So I think it makes sense. 57 00:01:59,800 --> 00:02:01,120 We'll have you introduce yourself. 58 00:02:01,120 --> 00:02:02,120 Okay. 59 00:02:02,120 --> 00:02:03,120 Let us know who you are. 60 00:02:03,120 --> 00:02:04,120 Who am I? 61 00:02:04,120 --> 00:02:05,120 Yeah. 62 00:02:05,120 --> 00:02:06,120 Your role at Penn College. 63 00:02:06,120 --> 00:02:12,720 And then we can just kind of go into mental health and why that topic is kind of near 64 00:02:12,720 --> 00:02:13,880 and dear to your heart. 65 00:02:13,880 --> 00:02:14,880 Sounds good. 66 00:02:14,880 --> 00:02:18,600 So my name is Summer Bukeavich. 67 00:02:18,600 --> 00:02:22,880 And I'm actually going into my 10th year, speaking of 10 years. 68 00:02:22,880 --> 00:02:26,740 My 10th year teaching full time here at the college. 69 00:02:26,740 --> 00:02:30,680 And I taught two years prior to that as an adjunct. 70 00:02:30,680 --> 00:02:33,240 I am in business administration. 71 00:02:33,240 --> 00:02:39,400 So I teach marketing and management courses, a whole variety of them, 100 level up to 400 72 00:02:39,400 --> 00:02:41,040 level. 73 00:02:41,040 --> 00:02:43,760 And boy, what else do I do here? 74 00:02:43,760 --> 00:02:50,880 A lot, academic advising on a couple committees, advisor to the Penn College Business Club. 75 00:02:50,880 --> 00:02:53,040 So yeah, that is what I do here. 76 00:02:53,040 --> 00:02:54,040 Nice. 77 00:02:54,040 --> 00:02:55,040 Okay. 78 00:02:55,040 --> 00:02:58,220 So for some, it might be like, oh, this is interesting. 79 00:02:58,220 --> 00:03:00,000 So there's this marketing background. 80 00:03:00,000 --> 00:03:03,000 What the heck does mental health have to do with anything? 81 00:03:03,000 --> 00:03:04,000 Yeah. 82 00:03:04,000 --> 00:03:05,120 So it's funny. 83 00:03:05,120 --> 00:03:08,680 As I was sitting down this morning trying to think about, you know, oh my gosh, you 84 00:03:08,680 --> 00:03:10,120 know, how am I going to respond to these questions? 85 00:03:10,120 --> 00:03:12,680 What am I going to say? 86 00:03:12,680 --> 00:03:18,640 I was thinking about a book that I had listened to on Audible earlier this summer called Range 87 00:03:18,640 --> 00:03:19,640 by David Epstein. 88 00:03:19,640 --> 00:03:20,640 Yes. 89 00:03:20,640 --> 00:03:21,640 Either of you have heard of it. 90 00:03:21,640 --> 00:03:22,640 Oh, okay. 91 00:03:22,640 --> 00:03:23,640 Fantastic. 92 00:03:23,640 --> 00:03:29,480 So then you will know that it is about the importance of generalists in a specialized 93 00:03:29,480 --> 00:03:30,480 world. 94 00:03:30,480 --> 00:03:37,400 And so I don't know, I feel like I've always worn many hats. 95 00:03:37,400 --> 00:03:43,240 And I don't think it's a bad thing to wear many hats so long as you can balance all of 96 00:03:43,240 --> 00:03:46,640 those hats appropriately. 97 00:03:46,640 --> 00:03:48,560 Do you want to hear the origin story? 98 00:03:48,560 --> 00:03:51,880 Like how all of this came to be? 99 00:03:51,880 --> 00:03:52,880 Is that helpful? 100 00:03:52,880 --> 00:03:53,880 Sure. 101 00:03:53,880 --> 00:03:54,880 I think that would give some nice context. 102 00:03:54,880 --> 00:03:55,880 Okay. 103 00:03:55,880 --> 00:03:56,880 Gotcha. 104 00:03:56,880 --> 00:03:59,400 So connection to mental health. 105 00:03:59,400 --> 00:04:00,600 So it's interesting. 106 00:04:00,600 --> 00:04:08,200 I guess I should preface this by saying I never really thought I would be in higher ed. 107 00:04:08,200 --> 00:04:13,240 Growing up, I wanted to be a teacher, but I was dissuaded from doing so for a variety 108 00:04:13,240 --> 00:04:15,840 of reasons. 109 00:04:15,840 --> 00:04:21,000 Ended up majoring in communication in college, doing communication in grad school with a 110 00:04:21,000 --> 00:04:22,160 focus in PR. 111 00:04:22,160 --> 00:04:26,080 So very like marketing adjacent. 112 00:04:26,080 --> 00:04:30,640 But the mental health piece started when I was in college. 113 00:04:30,640 --> 00:04:36,800 And I've been very open about this and I'm willing to be very open about this now, especially. 114 00:04:36,800 --> 00:04:42,320 So when I was in college, I was a first year college student. 115 00:04:42,320 --> 00:04:46,160 Nobody in my family had ever been to college before. 116 00:04:46,160 --> 00:04:50,920 My father, single parent household, my father didn't even really understand the college 117 00:04:50,920 --> 00:04:51,920 landscape. 118 00:04:51,920 --> 00:04:57,120 I was on, you know, doing the FAFSA, you know, trying to navigate everything myself. 119 00:04:57,120 --> 00:05:05,500 And it was my sophomore year where one night I laid down in my bed to go to sleep and my 120 00:05:05,500 --> 00:05:06,500 heart started racing. 121 00:05:06,500 --> 00:05:08,760 I was like, oh, that's weird. 122 00:05:08,760 --> 00:05:10,360 Why is that happening? 123 00:05:10,360 --> 00:05:13,720 And then I started getting lightheaded and a little nauseous. 124 00:05:13,720 --> 00:05:16,160 So I got up and I was like, what's, wait, what's wrong? 125 00:05:16,160 --> 00:05:17,440 Is something wrong with me? 126 00:05:17,440 --> 00:05:18,640 What's going on? 127 00:05:18,640 --> 00:05:21,040 These are uncomfortable sensations. 128 00:05:21,040 --> 00:05:24,720 And of course I didn't have the clarity of mind to say things like that to myself at 129 00:05:24,720 --> 00:05:27,800 that moment. 130 00:05:27,800 --> 00:05:31,280 So I ran into the bathroom and I splashed water on my face and I tried to calm myself 131 00:05:31,280 --> 00:05:34,920 down and I started just shaking. 132 00:05:34,920 --> 00:05:39,680 And I'm like, what in the world is going on? 133 00:05:39,680 --> 00:05:43,520 The two thoughts that immediately popped up were, am I having a heart attack? 134 00:05:43,520 --> 00:05:44,520 Am I having a stroke? 135 00:05:44,520 --> 00:05:46,200 Like, am I having a medical emergency? 136 00:05:46,200 --> 00:05:47,200 I don't know. 137 00:05:47,200 --> 00:05:48,200 What do I do? 138 00:05:48,200 --> 00:05:49,200 Do I call 911? 139 00:05:49,200 --> 00:05:50,200 Is this nothing? 140 00:05:50,200 --> 00:05:57,960 So the solution at the time for my 19 year old self was to go out into the hallway in 141 00:05:57,960 --> 00:05:58,960 my dormitory. 142 00:05:58,960 --> 00:06:01,880 It was like two or three in the morning. 143 00:06:01,880 --> 00:06:07,120 And I just wandered the halls, drew on people's whiteboards to try and distract myself. 144 00:06:07,120 --> 00:06:08,800 And I eventually started feeling better. 145 00:06:08,800 --> 00:06:11,680 So I was like, okay, whatever it is is past. 146 00:06:11,680 --> 00:06:13,800 I'm sure I'm fine. 147 00:06:13,800 --> 00:06:14,800 Go to bed. 148 00:06:14,800 --> 00:06:17,920 I was so exhausted by that point that I was able to fall asleep pretty readily. 149 00:06:17,920 --> 00:06:22,320 But the next day I was in my astronomy class. 150 00:06:22,320 --> 00:06:30,160 Of course, I didn't really want to take, but it's one of those gen ed kind of things. 151 00:06:30,160 --> 00:06:34,320 And I started feeling those feelings again. 152 00:06:34,320 --> 00:06:38,520 And I immediately became afraid of what that might mean. 153 00:06:38,520 --> 00:06:39,520 I felt lightheaded. 154 00:06:39,520 --> 00:06:42,440 I felt kind of cold and clammy. 155 00:06:42,440 --> 00:06:43,920 And I had another panic attack. 156 00:06:43,920 --> 00:06:46,680 Of course, at that point, I didn't know it was a panic attack. 157 00:06:46,680 --> 00:06:48,240 Yeah, did you have a name for it? 158 00:06:48,240 --> 00:06:49,640 Yeah, no, I didn't have a name for it yet. 159 00:06:49,640 --> 00:06:55,120 I just knew that something weird was happening to me and it was really uncomfortable. 160 00:06:55,120 --> 00:07:03,080 And so to extend what could be a long story into a very short little capsule, they did 161 00:07:03,080 --> 00:07:06,520 end up being diagnosed as panic attacks. 162 00:07:06,520 --> 00:07:12,240 And they continued to bother me and completely alter the rest of my college career, my grad 163 00:07:12,240 --> 00:07:16,240 career and the majority of my 20s. 164 00:07:16,240 --> 00:07:17,240 Okay. 165 00:07:17,240 --> 00:07:18,640 So, yeah. 166 00:07:18,640 --> 00:07:25,080 So back to the time when you started feeling this way, how did you go from what is this? 167 00:07:25,080 --> 00:07:26,720 Am I having a heart attack? 168 00:07:26,720 --> 00:07:28,000 To putting a name on it? 169 00:07:28,000 --> 00:07:29,400 Yeah, that's a good question. 170 00:07:29,400 --> 00:07:36,000 Well, it's an interesting journey that it kind of took me into. 171 00:07:36,000 --> 00:07:40,200 I went to my primary care doctor. 172 00:07:40,200 --> 00:07:45,680 And of course, I had to drive home from college to do that, which was challenging in and of 173 00:07:45,680 --> 00:07:49,040 itself because once you start getting panic attacks and you get behind the wheel of a 174 00:07:49,040 --> 00:07:54,400 car, it's not so easy, especially if you have to drive a considerable distance. 175 00:07:54,400 --> 00:07:59,120 So I went to my family doctor and I told him my symptoms and he said, you know, that sounds 176 00:07:59,120 --> 00:08:01,880 like a textbook panic attack. 177 00:08:01,880 --> 00:08:04,080 Here's some meds. 178 00:08:04,080 --> 00:08:05,080 Go back to school. 179 00:08:05,080 --> 00:08:06,080 You're fine. 180 00:08:06,080 --> 00:08:09,800 I was like, oh, oh, okay. 181 00:08:09,800 --> 00:08:15,640 And it was comforting hearing from him that my symptoms were aligned with what panic attacks 182 00:08:15,640 --> 00:08:16,640 were. 183 00:08:16,640 --> 00:08:20,800 But I was not given coping strategies. 184 00:08:20,800 --> 00:08:22,640 I was not given a toolbox. 185 00:08:22,640 --> 00:08:25,440 I was given a bottle of pills. 186 00:08:25,440 --> 00:08:26,440 Yeah. 187 00:08:26,440 --> 00:08:27,440 Yeah. 188 00:08:27,440 --> 00:08:31,200 Which made things really, really difficult. 189 00:08:31,200 --> 00:08:36,320 I still kind of believed what he had told me. 190 00:08:36,320 --> 00:08:39,000 Hey, you're experiencing panic attacks. 191 00:08:39,000 --> 00:08:45,600 But every single time I would get them, I would start to kind of question his diagnosis 192 00:08:45,600 --> 00:08:53,080 and rely a little bit too much on the medication that he gave me. 193 00:08:53,080 --> 00:09:03,080 So that was a huge challenge and it made the rest of my college career so much more difficult. 194 00:09:03,080 --> 00:09:06,760 I did my best, but I wasn't able to... 195 00:09:06,760 --> 00:09:08,560 How do I word this? 196 00:09:08,560 --> 00:09:09,560 I don't know. 197 00:09:09,560 --> 00:09:10,560 I wasn't really able to thrive. 198 00:09:10,560 --> 00:09:11,560 Right. 199 00:09:11,560 --> 00:09:12,560 I was going to say, yeah. 200 00:09:12,560 --> 00:09:16,880 I mean, how can you experience everything to the fullest if you're worried that's going 201 00:09:16,880 --> 00:09:17,880 to keep happening? 202 00:09:17,880 --> 00:09:18,880 Exactly. 203 00:09:18,880 --> 00:09:20,560 Was there a trigger or... 204 00:09:20,560 --> 00:09:22,800 So that's a great question. 205 00:09:22,800 --> 00:09:26,920 At that point in time, I don't necessarily think there was a defined trigger. 206 00:09:26,920 --> 00:09:31,480 I did develop triggers as time went on, mostly triggers that were related to the situations 207 00:09:31,480 --> 00:09:33,520 in which I had the panic attack. 208 00:09:33,520 --> 00:09:37,920 So first panic attack occurred while laying in my dorm room bed. 209 00:09:37,920 --> 00:09:42,320 So that became almost like a bad place. 210 00:09:42,320 --> 00:09:45,760 I had to switch my pillow to the other side of the twin bed to try and trick myself into 211 00:09:45,760 --> 00:09:47,200 thinking, hey, this is a different place. 212 00:09:47,200 --> 00:09:48,400 You're not going to panic here. 213 00:09:48,400 --> 00:09:53,500 But then once I had a panic attack in that other formulation, formulation, that other 214 00:09:53,500 --> 00:09:57,120 layout of the bed, I was like, I don't know what to do. 215 00:09:57,120 --> 00:10:03,320 I don't know where to sleep because both setups feel scary and triggering. 216 00:10:03,320 --> 00:10:09,440 And then once I had a panic attack while driving, driving became a panic trigger, which is especially 217 00:10:09,440 --> 00:10:10,440 problematic. 218 00:10:10,440 --> 00:10:15,760 I did go to school here in Williamsport and I'm originally from the Wilkes-Barre area, 219 00:10:15,760 --> 00:10:17,000 Kingston specifically. 220 00:10:17,000 --> 00:10:24,360 So if you're not familiar with Route 118, 118 kind of goes through the middle of nowhere 221 00:10:24,360 --> 00:10:26,920 when you're trying to get from Williamsport to Kingston. 222 00:10:26,920 --> 00:10:28,960 I've been upside down on 118. 223 00:10:28,960 --> 00:10:29,960 Have you? 224 00:10:29,960 --> 00:10:30,960 What? 225 00:10:30,960 --> 00:10:31,960 That's horrifying. 226 00:10:31,960 --> 00:10:32,960 Yeah. 227 00:10:32,960 --> 00:10:33,960 That is horrifying. 228 00:10:33,960 --> 00:10:34,960 It was bad. 229 00:10:34,960 --> 00:10:35,960 You're okay though. 230 00:10:35,960 --> 00:10:36,960 But I'm okay. 231 00:10:36,960 --> 00:10:37,960 You're okay. 232 00:10:37,960 --> 00:10:38,960 That's good. 233 00:10:38,960 --> 00:10:44,240 I was able to do that because I had a panic attack so severe that I just had to pull over 234 00:10:44,240 --> 00:10:46,120 and lay down in my car. 235 00:10:46,120 --> 00:10:49,000 There was no cell phone service, so I couldn't reach out to anybody. 236 00:10:49,000 --> 00:10:52,920 Thankfully, some volunteer firefighter pulled up to the car and was like, hey, are you doing 237 00:10:52,920 --> 00:10:53,920 okay? 238 00:10:53,920 --> 00:10:54,920 And I was like, not really. 239 00:10:54,920 --> 00:10:55,920 Wow. 240 00:10:55,920 --> 00:10:59,920 And so he was able to radio for an ambulance to come. 241 00:10:59,920 --> 00:11:00,920 Yeah. 242 00:11:00,920 --> 00:11:02,280 And it is the middle of nowhere. 243 00:11:02,280 --> 00:11:03,280 It really is. 244 00:11:03,280 --> 00:11:04,280 Yeah. 245 00:11:04,280 --> 00:11:05,280 So yeah. 246 00:11:05,280 --> 00:11:08,720 Just side note, we'll circle back to why Carlos was upside down. 247 00:11:08,720 --> 00:11:09,720 Yeah. 248 00:11:09,720 --> 00:11:10,720 On the 118. 249 00:11:10,720 --> 00:11:11,720 118. 250 00:11:11,720 --> 00:11:12,720 118. 251 00:11:12,720 --> 00:11:13,720 I'm not going there. 252 00:11:13,720 --> 00:11:14,720 Don't. 253 00:11:14,720 --> 00:11:15,720 Don't. 254 00:11:15,720 --> 00:11:16,720 It doesn't sound like there's no go. 255 00:11:16,720 --> 00:11:17,720 No, just take 80 if you want to walk square. 256 00:11:17,720 --> 00:11:20,320 That's why I'm going to three o'clock in the morning on tomorrow. 257 00:11:20,320 --> 00:11:21,320 Oh no. 258 00:11:21,320 --> 00:11:22,320 Three in the morning? 259 00:11:22,320 --> 00:11:23,320 Yeah. 260 00:11:23,320 --> 00:11:24,320 Watch for deer. 261 00:11:24,320 --> 00:11:25,320 Yeah. 262 00:11:25,320 --> 00:11:28,040 Oh, you can't control when the airplanes come and go though. 263 00:11:28,040 --> 00:11:29,040 So that's true. 264 00:11:29,040 --> 00:11:30,040 He's going to the airport. 265 00:11:30,040 --> 00:11:31,040 Oh, okay. 266 00:11:31,040 --> 00:11:32,040 Fair. 267 00:11:32,040 --> 00:11:33,040 Yeah. 268 00:11:33,040 --> 00:11:34,040 Oh, wow. 269 00:11:34,040 --> 00:11:35,040 So what a journey. 270 00:11:35,040 --> 00:11:36,040 Oh my goodness. 271 00:11:36,040 --> 00:11:43,000 So you had mentioned, which I think I know where you're going with this, hopefully, you 272 00:11:43,000 --> 00:11:44,000 were given pills. 273 00:11:44,000 --> 00:11:45,640 Like, okay, here's the solution. 274 00:11:45,640 --> 00:11:48,400 But it sounds like now you're, this was a bit ago. 275 00:11:48,400 --> 00:11:50,040 You've come a ways since then. 276 00:11:50,040 --> 00:11:51,040 Oh, yes. 277 00:11:51,040 --> 00:11:56,040 How did you, there's more to solution, a solution rather than pills. 278 00:11:56,040 --> 00:11:58,040 So what did you? 279 00:11:58,040 --> 00:12:01,240 Well, figure out who were your resources. 280 00:12:01,240 --> 00:12:06,400 Wow, that's a, this is, it's such a big question with a lot packed into it. 281 00:12:06,400 --> 00:12:09,880 And I'm trying to just kind of think now of how I want to organize it. 282 00:12:09,880 --> 00:12:10,880 Oh, definitely. 283 00:12:10,880 --> 00:12:13,000 And I'm not saying, oh, okay. 284 00:12:13,000 --> 00:12:17,920 I mean, I'm guessing it's not, okay, I was not well then and I'm great now. 285 00:12:17,920 --> 00:12:18,920 Yeah. 286 00:12:18,920 --> 00:12:19,920 It's a process. 287 00:12:19,920 --> 00:12:20,920 It's always worked. 288 00:12:20,920 --> 00:12:23,520 It's fun to pretend like, oh yeah, I just, you know, I just flipped a switch and everything's 289 00:12:23,520 --> 00:12:24,520 fine. 290 00:12:24,520 --> 00:12:28,160 But no, there was a lot of hard work between that and now. 291 00:12:28,160 --> 00:12:35,760 So after I first realized that, you know, the temporary short-term meds weren't going 292 00:12:35,760 --> 00:12:40,800 to be effective in the long-term, I did go to see a therapist before mental health parody 293 00:12:40,800 --> 00:12:43,340 was a thing, right? 294 00:12:43,340 --> 00:12:51,980 So it was a short one-off thing, a little session with a therapist in college, kind 295 00:12:51,980 --> 00:12:53,920 of ineffective. 296 00:12:53,920 --> 00:12:57,400 She told me, hey, yeah, your symptoms are consistent with panic disorder. 297 00:12:57,400 --> 00:12:59,600 So you know, that's good. 298 00:12:59,600 --> 00:13:05,480 When you start feeling yourself, feel those anxious feelings, feeling like you're woozy, 299 00:13:05,480 --> 00:13:10,680 feeling like you're hardest racing, just stop and tell yourself, stop. 300 00:13:10,680 --> 00:13:11,680 It's okay. 301 00:13:11,680 --> 00:13:12,680 You don't need to panic. 302 00:13:12,680 --> 00:13:13,680 And I was like, okay. 303 00:13:13,680 --> 00:13:15,680 Why didn't I think of that? 304 00:13:15,680 --> 00:13:16,680 Yeah. 305 00:13:16,680 --> 00:13:17,680 That's cool. 306 00:13:17,680 --> 00:13:18,880 I'll try that next time. 307 00:13:18,880 --> 00:13:25,540 And I tried that next time and it didn't work, of course, because why would it? 308 00:13:25,540 --> 00:13:29,440 So I ended college thinking, that's what therapy is. 309 00:13:29,440 --> 00:13:32,320 Okay, clearly that's not going to be helpful for me. 310 00:13:32,320 --> 00:13:34,640 So maybe there's another kind of medication. 311 00:13:34,640 --> 00:13:42,480 So I ended up getting on another type of medication, an SSRI, which, oh boy, I have a lot to say 312 00:13:42,480 --> 00:13:45,280 about that, but I'll be kind of short and sweet about it. 313 00:13:45,280 --> 00:13:47,200 Do you want to give an example of like what that would be? 314 00:13:47,200 --> 00:13:49,160 So that serotonin re-uptake inhibitor. 315 00:13:49,160 --> 00:13:50,160 Yes, exactly. 316 00:13:50,160 --> 00:13:51,800 So specifically Paxil. 317 00:13:51,800 --> 00:13:53,640 I'll never forget my doctor. 318 00:13:53,640 --> 00:13:59,360 I went to him and I said, hey, doctor, these panic attacks are still really bothering me. 319 00:13:59,360 --> 00:14:05,360 This prescription for Xanax is, it's useful sometimes, but I don't want to be on this 320 00:14:05,360 --> 00:14:06,760 all the time. 321 00:14:06,760 --> 00:14:09,600 And he said, okay, well, we can put you on an SSRI. 322 00:14:09,600 --> 00:14:13,360 I pulled out his prescription pad and he actually said, hmm, Selexer or Paxil? 323 00:14:13,360 --> 00:14:14,360 Selexer or Paxil? 324 00:14:14,360 --> 00:14:15,680 And I will go with the Paxil. 325 00:14:15,680 --> 00:14:20,120 I have some samples for you because we didn't have a whole lot of money, so I appreciated 326 00:14:20,120 --> 00:14:21,840 samples for sure. 327 00:14:21,840 --> 00:14:29,840 And so I ended up on the lowest dose of Paxil in college and it was great until I couldn't 328 00:14:29,840 --> 00:14:30,840 afford it anymore. 329 00:14:30,840 --> 00:14:36,880 And during my senior year of college, I couldn't afford it. 330 00:14:36,880 --> 00:14:39,280 So I said, you know, I'm just, I'm done. 331 00:14:39,280 --> 00:14:41,160 I have maybe 10 more pills. 332 00:14:41,160 --> 00:14:44,200 I'll take one every other day and then I'll just stop. 333 00:14:44,200 --> 00:14:51,180 And this is before they knew that SSRI withdrawal symptom was a thing, but it is. 334 00:14:51,180 --> 00:14:58,560 So I ended my college career, this had to be the last two months of college, in withdrawal 335 00:14:58,560 --> 00:15:04,320 from SSRIs with a symptom, a very disconcerting symptom called the brain zaps. 336 00:15:04,320 --> 00:15:07,640 I don't know if you're familiar with those or if you've ever heard of them, but every 337 00:15:07,640 --> 00:15:08,640 time you... 338 00:15:08,640 --> 00:15:09,640 Explain that. 339 00:15:09,640 --> 00:15:10,640 Yeah. 340 00:15:10,640 --> 00:15:15,320 Every time you turn your neck to the side, you get this like electrical sensation that 341 00:15:15,320 --> 00:15:19,400 kind of runs from the top of your head down through your spine. 342 00:15:19,400 --> 00:15:20,400 Oh, great. 343 00:15:20,400 --> 00:15:21,400 Yeah. 344 00:15:21,400 --> 00:15:22,400 It's a great way to finish out your college career. 345 00:15:22,400 --> 00:15:28,280 You just, you feel wonderful and it just, yeah, it's awful. 346 00:15:28,280 --> 00:15:37,480 So I somehow figured out a way and I can't remember the details of that. 347 00:15:37,480 --> 00:15:43,120 I think I convinced my dad to give me $40 so I can get another month's subscription 348 00:15:43,120 --> 00:15:48,120 for it or subscription, prescription so that I didn't have to deal with that because I 349 00:15:48,120 --> 00:15:53,840 knew I was going on to grad school and I needed to be in good form for that because I knew 350 00:15:53,840 --> 00:15:56,720 I had a big challenge ahead. 351 00:15:56,720 --> 00:16:03,400 And then once grad school came, it was challenging for sure. 352 00:16:03,400 --> 00:16:09,840 I did my master's program at the University of Delaware and any grad program, holding 353 00:16:09,840 --> 00:16:14,520 up my hands about a foot apart, there's this much reading every semester. 354 00:16:14,520 --> 00:16:15,520 It's insane. 355 00:16:15,520 --> 00:16:20,800 But the Paxil dulled my senses, it made a lot of things disinteresting, disinteresting, 356 00:16:20,800 --> 00:16:22,280 uninteresting, one of those words. 357 00:16:22,280 --> 00:16:23,280 Yeah, we got you. 358 00:16:23,280 --> 00:16:26,240 Yeah, yeah, thank you. 359 00:16:26,240 --> 00:16:32,020 So at that point I was like, you know, I'm doing well enough, maybe I can stop taking 360 00:16:32,020 --> 00:16:34,080 this medication. 361 00:16:34,080 --> 00:16:40,720 And that was honestly the beginning of my mental health journey. 362 00:16:40,720 --> 00:16:45,380 I tell myself that that was the beginning because that's when I really began participating 363 00:16:45,380 --> 00:16:54,680 in mental health communities online and began publishing work as or writing basically on 364 00:16:54,680 --> 00:16:56,560 the patient experience. 365 00:16:56,560 --> 00:17:02,080 So what had happened then is I started to slowly withdraw from Paxil because I didn't 366 00:17:02,080 --> 00:17:04,600 want those brain saps anymore. 367 00:17:04,600 --> 00:17:07,140 And it was a long process. 368 00:17:07,140 --> 00:17:13,680 Doctors were not convinced at that point in time, like I said, that withdrawal was a thing. 369 00:17:13,680 --> 00:17:20,440 So I worked with an online community of people who were going through the same thing. 370 00:17:20,440 --> 00:17:25,000 On a whim one night wrote a submission. 371 00:17:25,000 --> 00:17:30,240 The LA Times had some kind of article about SSRIs and I was like, I want to write like 372 00:17:30,240 --> 00:17:35,160 a letter to the editor style thing to the person who wrote that article because this 373 00:17:35,160 --> 00:17:39,640 is like the first person who's ever written about SSRI withdrawal or referred to it or 374 00:17:39,640 --> 00:17:41,120 something. 375 00:17:41,120 --> 00:17:45,820 So there I am at like one in the morning typing out this long missive about what my experience 376 00:17:45,820 --> 00:17:47,140 was like. 377 00:17:47,140 --> 00:17:48,140 And I sent it in. 378 00:17:48,140 --> 00:17:49,280 I'm like, I'll never hear back. 379 00:17:49,280 --> 00:17:52,600 The next day I heard back, they're like, we're going to publish your thing. 380 00:17:52,600 --> 00:17:54,920 And I was like, oh my God, that's amazing. 381 00:17:54,920 --> 00:17:56,280 So it was really exciting. 382 00:17:56,280 --> 00:18:04,280 And so ever since then, I have had a series of fortunate kind of events occur that have 383 00:18:04,280 --> 00:18:09,680 kind of given me a platform to speak out about mental health experiences. 384 00:18:09,680 --> 00:18:16,760 I was very hesitant when I was told that my work was going to be published because I realized 385 00:18:16,760 --> 00:18:21,520 I'm like, I'm going to have to tell everybody now what's going on with me. 386 00:18:21,520 --> 00:18:26,000 I really didn't tell anybody in college except for a couple of close friends. 387 00:18:26,000 --> 00:18:33,000 I most certainly didn't tell anybody in grad school because grad school is kind of cutthroat. 388 00:18:33,000 --> 00:18:39,560 You really don't want to show your weak side or at least back then in the late 389 00:18:39,560 --> 00:18:46,080 aughts lest you be, boy, I don't want to say targeted. 390 00:18:46,080 --> 00:18:47,080 It's not like that. 391 00:18:47,080 --> 00:18:51,240 But you don't want to show where your weaknesses are because everyone else seems so strong 392 00:18:51,240 --> 00:18:52,240 and so intelligent. 393 00:18:52,240 --> 00:18:53,240 Right? 394 00:18:53,240 --> 00:18:56,040 And imposter syndrome is a big thing. 395 00:18:56,040 --> 00:19:01,520 So I kind of like, I think the phrase I used was, you know, came out of the medicine cabinet 396 00:19:01,520 --> 00:19:02,520 at that point. 397 00:19:02,520 --> 00:19:04,040 You know, hi, I have anxiety. 398 00:19:04,040 --> 00:19:05,040 My name is Summer. 399 00:19:05,040 --> 00:19:06,840 I take medication. 400 00:19:06,840 --> 00:19:09,120 This is what's going on with me. 401 00:19:09,120 --> 00:19:11,640 How was that received at that time? 402 00:19:11,640 --> 00:19:12,640 Surprisingly well. 403 00:19:12,640 --> 00:19:13,640 Oh, good. 404 00:19:13,640 --> 00:19:14,640 Surprisingly well. 405 00:19:14,640 --> 00:19:16,000 I was very nervous. 406 00:19:16,000 --> 00:19:23,680 But as people began to see that article, both within my grad school circle and in the community 407 00:19:23,680 --> 00:19:28,400 in general, like when I say community, I really mean like the nation because it was the LA 408 00:19:28,400 --> 00:19:29,900 Times, right? 409 00:19:29,900 --> 00:19:30,960 It was very well received. 410 00:19:30,960 --> 00:19:38,720 I got, boy, I don't know, probably a dozen, two dozen emails the first day. 411 00:19:38,720 --> 00:19:44,280 By the end of the first week, I probably had up to maybe about a hundred people email me 412 00:19:44,280 --> 00:19:48,720 saying, oh, my God, this is exactly what I'm going through. 413 00:19:48,720 --> 00:19:54,120 I have experienced that and I haven't heard anybody, anybody in public ever talk about 414 00:19:54,120 --> 00:19:59,840 these withdrawal side effects from these psychiatric meds. 415 00:19:59,840 --> 00:20:03,720 So thank you so much for putting that out there. 416 00:20:03,720 --> 00:20:10,480 And I like something clicked in me when I began getting those messages again and again. 417 00:20:10,480 --> 00:20:14,800 I was like, OK, this is something that needs to be talked about. 418 00:20:14,800 --> 00:20:22,280 There is absolutely no reason to keep mental health struggles and, you know, their their 419 00:20:22,280 --> 00:20:24,800 adjacent issues like medication therapy, et cetera. 420 00:20:24,800 --> 00:20:26,800 There is no reason to keep that stuff quiet. 421 00:20:26,800 --> 00:20:27,800 Let's talk about it. 422 00:20:27,800 --> 00:20:31,840 This is stuff that we all experience, maybe not all of us, but many of us. 423 00:20:31,840 --> 00:20:32,840 Right. 424 00:20:32,840 --> 00:20:36,840 You know, one in four U.S. adults are living with some type of a mental illness. 425 00:20:36,840 --> 00:20:38,840 So heck, isn't it time we talk about it? 426 00:20:38,840 --> 00:20:39,840 Yeah. 427 00:20:39,840 --> 00:20:40,840 Great point. 428 00:20:40,840 --> 00:20:44,020 Was there anyone close to you that was like, I had no idea. 429 00:20:44,020 --> 00:20:45,800 Why didn't you come say something? 430 00:20:45,800 --> 00:20:46,800 Yes. 431 00:20:46,800 --> 00:20:47,800 OK. 432 00:20:47,800 --> 00:20:49,800 So it's really funny that you mentioned that in college in particular. 433 00:20:49,800 --> 00:20:52,240 I remember a friend of mine named Crystal. 434 00:20:52,240 --> 00:20:56,120 I was walking to class one day and, you know, it was fall. 435 00:20:56,120 --> 00:20:58,040 I had my warm, cozy sweater on. 436 00:20:58,040 --> 00:20:59,280 I had my little messenger bag. 437 00:20:59,280 --> 00:21:01,720 And I was just smiling on the way to class. 438 00:21:01,720 --> 00:21:07,440 And Crystal comes up to me and she's like, Summer, oh, my gosh, you look so relaxed. 439 00:21:07,440 --> 00:21:09,760 I wish I could be as calm as you are. 440 00:21:09,760 --> 00:21:10,760 I'm like. 441 00:21:10,760 --> 00:21:14,160 And inside, you're just this boiling lot of. 442 00:21:14,160 --> 00:21:15,160 Exactly. 443 00:21:15,160 --> 00:21:18,880 I'm like, God, I guess I really do hide it well. 444 00:21:18,880 --> 00:21:21,680 But is that right? 445 00:21:21,680 --> 00:21:22,680 You know? 446 00:21:22,680 --> 00:21:23,680 Yeah. 447 00:21:23,680 --> 00:21:24,680 Like, is that right? 448 00:21:24,680 --> 00:21:25,680 Do we need to be hiding these things? 449 00:21:25,680 --> 00:21:30,680 You know, I grew I grew up with a boomer dad who, you know, he was a little boy. 450 00:21:30,680 --> 00:21:35,600 And, you know, kind of grew up during that time of, oh, no, if you have a problem, you 451 00:21:35,600 --> 00:21:36,600 you. 452 00:21:36,600 --> 00:21:37,600 Right. 453 00:21:37,600 --> 00:21:38,600 You suck it up. 454 00:21:38,600 --> 00:21:39,600 Yeah, you suck it up. 455 00:21:39,600 --> 00:21:41,600 You keep it inside your chest until you die, I guess. 456 00:21:41,600 --> 00:21:43,240 I don't know. 457 00:21:43,240 --> 00:21:45,160 That's not but that's not my philosophy. 458 00:21:45,160 --> 00:21:51,640 You know, I I feel good when I share my story and I share my experiences because I know 459 00:21:51,640 --> 00:21:56,720 that there are people out there listening who also struggle with the same issues. 460 00:21:56,720 --> 00:22:02,840 And I mean, if I could have had I don't want to say a mentor, really, but if I had been 461 00:22:02,840 --> 00:22:09,400 in college and I could find, you know, somebody who is older experience, somebody who's already 462 00:22:09,400 --> 00:22:13,760 in the workforce, who would be willing to raise their hand and say, hey, I have a decent 463 00:22:13,760 --> 00:22:14,760 job. 464 00:22:14,760 --> 00:22:19,720 I've had success in my life and I struggle with anxiety severely. 465 00:22:19,720 --> 00:22:21,480 But you know, I'm doing OK. 466 00:22:21,480 --> 00:22:22,480 I figured it out. 467 00:22:22,480 --> 00:22:26,440 I would have I would have had such a different experience. 468 00:22:26,440 --> 00:22:28,800 I really thought this was the end of the world for me. 469 00:22:28,800 --> 00:22:29,800 Right. 470 00:22:29,800 --> 00:22:30,800 Yeah. 471 00:22:30,800 --> 00:22:34,400 So here you are teaching at a college, you know, and if you think about your former self 472 00:22:34,400 --> 00:22:36,160 sitting in that classroom. 473 00:22:36,160 --> 00:22:39,040 So have you had an opportunity to be that person? 474 00:22:39,040 --> 00:22:40,040 Yes. 475 00:22:40,040 --> 00:22:41,040 Oh, nice. 476 00:22:41,040 --> 00:22:42,040 I absolutely have. 477 00:22:42,040 --> 00:22:46,140 Several students, you know, clearly won't name them, but one one student that comes 478 00:22:46,140 --> 00:22:52,920 to mind in particular, she was a nontraditional student, I think, in her later 20s, had a 479 00:22:52,920 --> 00:22:55,760 young child and just very clearly. 480 00:22:55,760 --> 00:22:58,240 I forget what what really kind of tipped me off. 481 00:22:58,240 --> 00:23:04,720 I think it was absences, absences, you know, without communicating with me. 482 00:23:04,720 --> 00:23:08,760 And I reached out to her one day via email and I was like, hey, you know, I just want 483 00:23:08,760 --> 00:23:09,760 to check in. 484 00:23:09,760 --> 00:23:10,760 You know, is everything OK? 485 00:23:10,760 --> 00:23:12,840 I noticed that you haven't been coming to class. 486 00:23:12,840 --> 00:23:17,120 I know you mentioned something about, you know, you have a two year old, you know, I 487 00:23:17,120 --> 00:23:19,160 have a kid. 488 00:23:19,160 --> 00:23:21,320 Things things are challenging when you have a kid. 489 00:23:21,320 --> 00:23:23,480 Just you know, how are things? 490 00:23:23,480 --> 00:23:26,000 And she said that she was really struggling. 491 00:23:26,000 --> 00:23:29,300 And so she opened up to me a little bit via email. 492 00:23:29,300 --> 00:23:34,320 So I actually referred her to counseling. 493 00:23:34,320 --> 00:23:39,320 I don't if I remember correctly, she wasn't aware that counseling was available for free 494 00:23:39,320 --> 00:23:43,280 on campus with her, you know, her being a student. 495 00:23:43,280 --> 00:23:48,200 And she wrote back to me a couple of days later and she said, yeah, you know, counseling 496 00:23:48,200 --> 00:23:51,520 reached out to me and I struggled with it for a few days. 497 00:23:51,520 --> 00:23:58,560 I felt a little uncomfortable at first, but then I realized that I'm really grateful that 498 00:23:58,560 --> 00:24:00,080 that's a thing that you. 499 00:24:00,080 --> 00:24:01,080 Yeah. 500 00:24:01,080 --> 00:24:04,800 And so she she did pursue counseling. 501 00:24:04,800 --> 00:24:10,720 I came back to class, did fine in class, and I actually keep in touch with a student on 502 00:24:10,720 --> 00:24:12,240 Facebook. 503 00:24:12,240 --> 00:24:16,840 And she is thriving with her now older kiddo. 504 00:24:16,840 --> 00:24:17,840 So that's awesome. 505 00:24:17,840 --> 00:24:18,840 Yeah. 506 00:24:18,840 --> 00:24:22,440 And it just it just makes my heart so happy, you know, because I feel like I'm uniquely 507 00:24:22,440 --> 00:24:28,240 positioned to talk with students and to help them to at least give them resources. 508 00:24:28,240 --> 00:24:29,240 Right. 509 00:24:29,240 --> 00:24:33,240 You know, because when you're when you're a college student and you're, you know, feeling 510 00:24:33,240 --> 00:24:38,880 extremely stressed, having problems with anxiety, you don't necessarily know what to do or where 511 00:24:38,880 --> 00:24:39,880 to turn. 512 00:24:39,880 --> 00:24:40,880 Right. 513 00:24:40,880 --> 00:24:41,880 And it's a process. 514 00:24:41,880 --> 00:24:42,880 It's a journey. 515 00:24:42,880 --> 00:24:43,880 It really is. 516 00:24:43,880 --> 00:24:44,880 Yeah. 517 00:24:44,880 --> 00:24:45,880 Yeah. 518 00:24:45,880 --> 00:24:49,000 And I think that's one of the things in life that's just fraught with change as well. 519 00:24:49,000 --> 00:24:52,160 I'm sure that doesn't do anything to amplify. 520 00:24:52,160 --> 00:24:53,160 Oh, yeah. 521 00:24:53,160 --> 00:24:54,160 Nothing. 522 00:24:54,160 --> 00:24:55,160 Nothing at all. 523 00:24:55,160 --> 00:24:57,160 No, you know, it's funny. 524 00:24:57,160 --> 00:25:01,080 I'll be well, I won't say exactly. 525 00:25:01,080 --> 00:25:02,640 I'm in my late 30s. 526 00:25:02,640 --> 00:25:04,800 I'll say that. 527 00:25:04,800 --> 00:25:09,320 And as a lot of my friends are, you know, approaching 40, they're like, God, I wish 528 00:25:09,320 --> 00:25:10,800 I can go back to my 20s again. 529 00:25:10,800 --> 00:25:17,720 I'm like, I don't wish that because my 20s were full of confusion and difficulty. 530 00:25:17,720 --> 00:25:23,840 And I just didn't know how to handle what life had thrown at me yet. 531 00:25:23,840 --> 00:25:27,160 But that's that's something that developed over time. 532 00:25:27,160 --> 00:25:28,420 Right. 533 00:25:28,420 --> 00:25:32,960 So if we do think about that process, I know you can't say, oh, just do this and it'll 534 00:25:32,960 --> 00:25:33,960 fix it. 535 00:25:33,960 --> 00:25:34,960 Uh huh. 536 00:25:34,960 --> 00:25:40,280 But what are some of those really important steps that you have taken to get from where 537 00:25:40,280 --> 00:25:41,800 you were to where you are? 538 00:25:41,800 --> 00:25:42,800 OK. 539 00:25:42,800 --> 00:25:44,840 Well, I will definitely say therapy is one of them. 540 00:25:44,840 --> 00:25:46,720 One of those things. 541 00:25:46,720 --> 00:25:53,120 And I encourage that of all students who come to me saying, like, hey, I'm having trouble, 542 00:25:53,120 --> 00:26:00,920 you know, struggling with balancing work and school or school and life or what have you. 543 00:26:00,920 --> 00:26:01,920 Incredibly helpful. 544 00:26:01,920 --> 00:26:04,440 A lot of students and I think this is changing. 545 00:26:04,440 --> 00:26:05,440 Right. 546 00:26:05,440 --> 00:26:08,920 But therapy used to be seen, at least in my circles, as something you do if you don't 547 00:26:08,920 --> 00:26:12,120 know how to solve a problem yourself. 548 00:26:12,120 --> 00:26:18,600 And my perspective on therapy is is much different than that now. 549 00:26:18,600 --> 00:26:24,040 I really think and I tell students this verbatim, going to counseling, engaging in therapy is 550 00:26:24,040 --> 00:26:28,240 like taking a college level course on you, on yourself. 551 00:26:28,240 --> 00:26:29,540 Right. 552 00:26:29,540 --> 00:26:34,340 It's like walking into a room with a big mirror and that mirror actually shows you what's 553 00:26:34,340 --> 00:26:40,460 going on in you, right, so that you can understand yourself in a new way. 554 00:26:40,460 --> 00:26:45,860 And I think that's something that we can all really benefit from more because how can we 555 00:26:45,860 --> 00:26:48,080 be, you know, we talk about tomorrow makers, right? 556 00:26:48,080 --> 00:26:49,240 I teach management. 557 00:26:49,240 --> 00:26:51,460 How can we be good decision makers? 558 00:26:51,460 --> 00:26:54,860 How can we be good leaders in organizations? 559 00:26:54,860 --> 00:26:58,960 How can we manage others if we can't understand ourselves? 560 00:26:58,960 --> 00:26:59,960 Right. 561 00:26:59,960 --> 00:27:00,960 Right. 562 00:27:00,960 --> 00:27:02,380 You know, that all of that has to come first. 563 00:27:02,380 --> 00:27:04,240 So I encourage therapy to a lot of students. 564 00:27:04,240 --> 00:27:07,680 Now I've done a lot of other things in my time, different types of therapy. 565 00:27:07,680 --> 00:27:13,100 So I guess it's important to mention as well, excuse me, that once I went into my first 566 00:27:13,100 --> 00:27:18,760 job after grad school, well, first of all, I finished my graduate degree right at the 567 00:27:18,760 --> 00:27:20,080 beginning of the recession. 568 00:27:20,080 --> 00:27:22,480 So that was that was nice. 569 00:27:22,480 --> 00:27:28,320 So I was underemployed for a while working in a call center. 570 00:27:28,320 --> 00:27:31,520 Call centers are, boy, I don't know. 571 00:27:31,520 --> 00:27:36,800 I've never read Dante's Inferno, but it some level of hell, some very, very deep level 572 00:27:36,800 --> 00:27:37,800 of hell. 573 00:27:37,800 --> 00:27:42,360 I'm imagining that episode of The Office where Michael is in the call center. 574 00:27:42,360 --> 00:27:44,240 I don't know if anyone's seen that. 575 00:27:44,240 --> 00:27:45,240 I probably have. 576 00:27:45,240 --> 00:27:46,480 I don't remember it, though. 577 00:27:46,480 --> 00:27:48,480 But it paints the picture for me. 578 00:27:48,480 --> 00:27:49,480 But I didn't know. 579 00:27:49,480 --> 00:27:51,320 No, no, that's OK. 580 00:27:51,320 --> 00:27:55,760 It's just very difficult for somebody in particular who has anxiety. 581 00:27:55,760 --> 00:27:57,640 Right. 582 00:27:57,640 --> 00:27:58,640 Because what do you do? 583 00:27:58,640 --> 00:28:00,440 They sit you down at a desk. 584 00:28:00,440 --> 00:28:04,640 They put a set of headphones on and they say, OK, stay there. 585 00:28:04,640 --> 00:28:08,600 You're only allowed a six minute break to go to the bathroom. 586 00:28:08,600 --> 00:28:12,680 Your breaks are very rigidly structured. 587 00:28:12,680 --> 00:28:17,160 You know, and all of that feeling like I'm out of control. 588 00:28:17,160 --> 00:28:21,720 That helped to amp up my anxiety even more. 589 00:28:21,720 --> 00:28:25,600 Funny story about the call center that I think is worth mentioning. 590 00:28:25,600 --> 00:28:30,960 I share this story in my organizational behavior courses because I think it's just such a good 591 00:28:30,960 --> 00:28:37,960 example of not like what you should not do if you want to put people first in an organization 592 00:28:37,960 --> 00:28:39,840 and care for their mental health and well-being. 593 00:28:39,840 --> 00:28:44,360 We hit some sort of like metric goal. 594 00:28:44,360 --> 00:28:47,280 And as a result, they said, hey, you guys get a pizza party. 595 00:28:47,280 --> 00:28:48,840 And we're like, yeah, pizza party. 596 00:28:48,840 --> 00:28:49,840 Cool. 597 00:28:49,840 --> 00:28:51,880 You know, so there are like 20 of us. 598 00:28:51,880 --> 00:28:57,320 But for business needs, in order to keep the phones adequately staffed, we all had to go 599 00:28:57,320 --> 00:29:01,760 into this conference room and eat pizza by ourselves. 600 00:29:01,760 --> 00:29:04,680 We all had a 10 minute time slot. 601 00:29:04,680 --> 00:29:06,080 And then we had to return to our desk. 602 00:29:06,080 --> 00:29:09,520 And then the next person can go to the pizza party by themselves. 603 00:29:09,520 --> 00:29:10,520 By themselves. 604 00:29:10,520 --> 00:29:11,520 Single person party. 605 00:29:11,520 --> 00:29:12,520 Yeah. 606 00:29:12,520 --> 00:29:13,520 OK. 607 00:29:13,520 --> 00:29:14,520 Yeah. 608 00:29:14,520 --> 00:29:20,900 So just to kind of add context to what this place was like. 609 00:29:20,900 --> 00:29:25,880 So while I was there, of course, you know, I wasn't using my skills. 610 00:29:25,880 --> 00:29:31,200 I wasn't using what I had learned in grad school. 611 00:29:31,200 --> 00:29:34,840 So the anxiety started to really come back with a vengeance. 612 00:29:34,840 --> 00:29:41,720 And I started getting panic attacks again to the point where I ultimately had to leave 613 00:29:41,720 --> 00:29:44,320 because I just simply couldn't handle it anymore. 614 00:29:44,320 --> 00:29:48,440 And I was going somewhere with this, but I can't remember where I was going with it. 615 00:29:48,440 --> 00:29:49,440 That's OK. 616 00:29:49,440 --> 00:29:50,440 Oh, actually, I do. 617 00:29:50,440 --> 00:29:56,080 I have my notes here and I just realized. 618 00:29:56,080 --> 00:30:05,520 That's kind of what started the transition from me being, what's the word I'm looking 619 00:30:05,520 --> 00:30:11,720 for here, from anxiety having a hold on me to me beginning to have a hold on anxiety. 620 00:30:11,720 --> 00:30:12,720 OK. 621 00:30:12,720 --> 00:30:14,900 So I took some time off of work. 622 00:30:14,900 --> 00:30:21,480 That's when we actually moved up here to the Williamsport area and I ended up, as a result 623 00:30:21,480 --> 00:30:31,160 of my LA Times article, I ended up being invited to write for a website called Psych Central. 624 00:30:31,160 --> 00:30:34,680 So I began writing for their World of Psychology blog. 625 00:30:34,680 --> 00:30:39,560 And then eventually they gave me my own blog called Panic About Anxiety. 626 00:30:39,560 --> 00:30:45,000 And that is where I kind of hit my stride, I guess. 627 00:30:45,000 --> 00:30:51,560 I started writing articles about my personal experiences, offering up tips, not from the 628 00:30:51,560 --> 00:30:56,640 standpoint of a therapist, but just from the standpoint of like, oh, hi, I'm an everyday 629 00:30:56,640 --> 00:30:59,740 human being who has experienced this. 630 00:30:59,740 --> 00:31:05,440 So let me just kind of share what it's like for somebody with an anxiety disorder at the 631 00:31:05,440 --> 00:31:06,440 dentist. 632 00:31:06,440 --> 00:31:09,960 I've got a couple tips to make things easier, et cetera. 633 00:31:09,960 --> 00:31:16,960 And that made me feel super impactful. 634 00:31:16,960 --> 00:31:20,560 You know, got a lot of comments, got a lot of emails from people saying, hey, oh my god, 635 00:31:20,560 --> 00:31:21,560 thank you. 636 00:31:21,560 --> 00:31:22,560 I relate. 637 00:31:22,560 --> 00:31:23,560 Thank you for writing about that. 638 00:31:23,560 --> 00:31:24,560 Yeah. 639 00:31:24,560 --> 00:31:26,440 And you know, the article, maybe this is a tangent, but I'll share it anyway. 640 00:31:26,440 --> 00:31:31,800 The article that I got the most feedback on, I wrote a piece about exercise-induced anxiety 641 00:31:31,800 --> 00:31:33,280 because that's one of the things. 642 00:31:33,280 --> 00:31:35,280 And students are told this all the time, too, right? 643 00:31:35,280 --> 00:31:37,600 Oh, if you're anxious, go for a run. 644 00:31:37,600 --> 00:31:38,600 You know, get some exercise. 645 00:31:38,600 --> 00:31:40,120 That'll help you feel better. 646 00:31:40,120 --> 00:31:43,400 Well, when you get panic attacks... 647 00:31:43,400 --> 00:31:46,160 How well do you run while your heart is racing? 648 00:31:46,160 --> 00:31:47,800 Well, it's not quite that. 649 00:31:47,800 --> 00:31:53,680 It's that like, once your heart starts racing when you're running, it reminds you of having 650 00:31:53,680 --> 00:31:54,680 a panic attack. 651 00:31:54,680 --> 00:31:56,440 And so it's like a triggering kind of event. 652 00:31:56,440 --> 00:32:00,560 So you know, I got all this poor advice, start running, you'll feel better. 653 00:32:00,560 --> 00:32:01,760 No, no, I didn't feel better. 654 00:32:01,760 --> 00:32:07,600 I just kind of felt like I was self-inducing a panic attack, which is not a very good thing. 655 00:32:07,600 --> 00:32:09,200 And so that set me back a little bit. 656 00:32:09,200 --> 00:32:14,080 But once I got to Williamsport here, and I was writing for Psych Central for a period 657 00:32:14,080 --> 00:32:20,920 of time, managing my own blog, producing content, producing videos, I ended up applying for 658 00:32:20,920 --> 00:32:27,720 and being accepted to, I think it was the first iteration of TEDx Williamsport. 659 00:32:27,720 --> 00:32:35,600 And I did a talk there about how I managed my anxiety at the call center and how I kind 660 00:32:35,600 --> 00:32:39,840 of climbed out of that hellhole that I had been in. 661 00:32:39,840 --> 00:32:42,080 The general theme of that was... 662 00:32:42,080 --> 00:32:45,360 Let me see if I remember the words here. 663 00:32:45,360 --> 00:32:49,520 Migrate, hibernate, adapt. 664 00:32:49,520 --> 00:32:55,640 I was watching a documentary, like a nature documentary show, because you know, that's 665 00:32:55,640 --> 00:32:56,640 kind of nerdy. 666 00:32:56,640 --> 00:32:59,040 You don't watch popular TV, you watch documentaries. 667 00:32:59,040 --> 00:33:00,040 What are you going to do? 668 00:33:00,040 --> 00:33:01,040 Nothing wrong with that. 669 00:33:01,040 --> 00:33:02,040 Yeah, right? 670 00:33:02,040 --> 00:33:07,160 And, you know, so it was about animals, and it just kind of randomly mentioned that, yeah, 671 00:33:07,160 --> 00:33:11,200 you know, when they're in an environment that doesn't serve them, animals really only have 672 00:33:11,200 --> 00:33:12,200 three options. 673 00:33:12,200 --> 00:33:15,360 They can hibernate, they can adapt, or they can migrate. 674 00:33:15,360 --> 00:33:16,840 And something about that stuck with me. 675 00:33:16,840 --> 00:33:25,920 I was like, oh my God, do I have all this anxiety because I am trying to function within 676 00:33:25,920 --> 00:33:30,160 the parameters of an environment that just doesn't work for me. 677 00:33:30,160 --> 00:33:31,160 And that was a big turning point. 678 00:33:31,160 --> 00:33:36,280 And I think that was actually the theme of the TEDx event, like transitions or turning 679 00:33:36,280 --> 00:33:38,280 points or something like that. 680 00:33:38,280 --> 00:33:43,160 Breakthroughs, that's what it was, breakthroughs. 681 00:33:43,160 --> 00:33:49,000 So after I did that talk, I got a lot of feedback, positive feedback about that. 682 00:33:49,000 --> 00:33:54,160 People from call centers all over the world, United States, India, Philippines, commenting 683 00:33:54,160 --> 00:33:57,400 saying, oh my God, I have panic attacks at work too. 684 00:33:57,400 --> 00:33:59,360 I hate my call center. 685 00:33:59,360 --> 00:34:00,360 It's soul sucking. 686 00:34:00,360 --> 00:34:01,840 I can't handle it. 687 00:34:01,840 --> 00:34:04,520 And so that kind of thing really got me thinking. 688 00:34:04,520 --> 00:34:11,840 And I got into this idea of, you know, what does it take to create a workplace that is 689 00:34:11,840 --> 00:34:13,720 healthy for people? 690 00:34:13,720 --> 00:34:20,760 That is an environment that does support the employees, that does support others. 691 00:34:20,760 --> 00:34:26,480 And I would call that the beginning of my slow transition to Penn College. 692 00:34:26,480 --> 00:34:27,480 Okay, wow. 693 00:34:27,480 --> 00:34:28,480 Yeah, I know. 694 00:34:28,480 --> 00:34:29,480 It's a weird road. 695 00:34:29,480 --> 00:34:30,480 It's a weird road. 696 00:34:30,480 --> 00:34:32,680 No, it's the real road. 697 00:34:32,680 --> 00:34:33,680 It's the real road. 698 00:34:33,680 --> 00:34:34,680 Yeah, that happens. 699 00:34:34,680 --> 00:34:35,680 True. 700 00:34:35,680 --> 00:34:38,680 So it sounds like community was huge for you. 701 00:34:38,680 --> 00:34:44,880 You started researching topics online and then being part of an online community. 702 00:34:44,880 --> 00:34:50,560 And then also almost forming a community by way of this outreach, be it through articles 703 00:34:50,560 --> 00:34:54,520 or through the TED talk, whatever it is. 704 00:34:54,520 --> 00:34:58,680 So how has that transformed into your today? 705 00:34:58,680 --> 00:35:04,320 Like, are there any communities that you're part of now or anything that I'm just thinking 706 00:35:04,320 --> 00:35:08,360 for listeners that are thinking, wow, this resonates with me. 707 00:35:08,360 --> 00:35:10,540 Is there something I should be a part of? 708 00:35:10,540 --> 00:35:17,280 Is there something I should be a blog or a podcast or how do they... 709 00:35:17,280 --> 00:35:18,280 You know where I'm going with this? 710 00:35:18,280 --> 00:35:19,280 Yeah. 711 00:35:19,280 --> 00:35:20,280 I don't know if there's anything. 712 00:35:20,280 --> 00:35:25,000 You know, there's a podcast I like listening to called the Anxious Overachiever. 713 00:35:25,000 --> 00:35:28,360 I swear it's not my own podcast. 714 00:35:28,360 --> 00:35:35,760 You would think it were though, where they basically interview anxious overachievers, 715 00:35:35,760 --> 00:35:37,000 which I think I qualify as. 716 00:35:37,000 --> 00:35:46,200 So that's one recommendation, but my other recommendations are a little bit more nebulous. 717 00:35:46,200 --> 00:35:51,980 There's no one particular community that I've found solace in, but my recommendation would 718 00:35:51,980 --> 00:35:55,000 be just try to find a community. 719 00:35:55,000 --> 00:35:57,720 It used to be a lot more difficult than it is now. 720 00:35:57,720 --> 00:35:58,720 I would think so. 721 00:35:58,720 --> 00:35:59,720 Yeah. 722 00:35:59,720 --> 00:36:01,160 It seems so much more... 723 00:36:01,160 --> 00:36:06,080 Everyone seems open now and it's just more, I don't want to say mainstream, but it's more 724 00:36:06,080 --> 00:36:07,080 talked about. 725 00:36:07,080 --> 00:36:08,080 It is. 726 00:36:08,080 --> 00:36:16,320 And I know that social media gets, we'll say, crapped on a lot for a lot of reasons. 727 00:36:16,320 --> 00:36:18,680 And some of those reasons are very justifiable. 728 00:36:18,680 --> 00:36:24,160 But I mean, one of the things I wrote about for Psych Central was the intersection of 729 00:36:24,160 --> 00:36:27,000 technology and mental health. 730 00:36:27,000 --> 00:36:34,600 And so that's something that I've been continually interested in even throughout my journey professionally. 731 00:36:34,600 --> 00:36:38,880 I haven't done any work with it professionally, but it's definitely something that I'm always 732 00:36:38,880 --> 00:36:41,840 kind of noticing and focusing on. 733 00:36:41,840 --> 00:36:52,160 And TikTok, of all places, TikTok seems to have, and I say this cautiously, because if 734 00:36:52,160 --> 00:36:55,440 you're on the wrong side of TikTok, you're not going to see this kind of content. 735 00:36:55,440 --> 00:37:03,960 But once you start liking positive content that is related to a mental health issue with 736 00:37:03,960 --> 00:37:08,280 which you identify, you start seeing more and more of that content. 737 00:37:08,280 --> 00:37:13,320 And TikTok is a place where I have found a pretty decent community of folks. 738 00:37:13,320 --> 00:37:15,480 Now I'm not really a creator on there. 739 00:37:15,480 --> 00:37:21,880 I've kind of put content creation on the backseat ever since beginning to teach because, I mean, 740 00:37:21,880 --> 00:37:26,320 let's face it, teaching takes a lot of time and work and energy, right? 741 00:37:26,320 --> 00:37:31,040 And I'm all about protecting my energy now to make sure that my anxiety stays below the 742 00:37:31,040 --> 00:37:35,560 threshold over which it would cause problems. 743 00:37:35,560 --> 00:37:41,640 But there really is, I think there's really a community to be found out there on TikTok 744 00:37:41,640 --> 00:37:43,400 and on Instagram as well. 745 00:37:43,400 --> 00:37:49,440 When I was going through my doctoral dissertation process a couple of years ago in 2020 during 746 00:37:49,440 --> 00:37:50,440 a global pandemic. 747 00:37:50,440 --> 00:37:53,440 You have great timing with your educational achievements. 748 00:37:53,440 --> 00:37:54,440 I do, honestly. 749 00:37:54,440 --> 00:37:59,080 Oh gosh, it's ridiculous. 750 00:37:59,080 --> 00:38:03,280 But I found a community on there of other people who were working on their EDDs and 751 00:38:03,280 --> 00:38:06,280 PhDs at the same time. 752 00:38:06,280 --> 00:38:11,160 And honestly, even if it's just one or two people who you can empathize with, who can 753 00:38:11,160 --> 00:38:14,920 empathize with you, who can understand what you're going through in some of your struggles, 754 00:38:14,920 --> 00:38:17,560 it can honestly make a world of difference. 755 00:38:17,560 --> 00:38:18,560 Right. 756 00:38:18,560 --> 00:38:24,320 So even if you're not the one struggling and it's important to be aware of what's happening 757 00:38:24,320 --> 00:38:28,380 with those around you, the people you're working with, the people you, within your family, 758 00:38:28,380 --> 00:38:30,480 your friend group, everyone. 759 00:38:30,480 --> 00:38:32,200 Yeah, yeah, absolutely. 760 00:38:32,200 --> 00:38:34,760 And I do think that people talk more about mental health now. 761 00:38:34,760 --> 00:38:38,200 And I've often chewed on that question, like, you know, why? 762 00:38:38,200 --> 00:38:39,320 What exactly changed? 763 00:38:39,320 --> 00:38:46,240 Is it just the fact that social media exists or are we seeing a greater cultural shift? 764 00:38:46,240 --> 00:38:53,360 Does it have something to do with, you know, Gen Z being primarily raised by Gen X? 765 00:38:53,360 --> 00:38:57,640 You know, boomers are kind of, you know, aging upward. 766 00:38:57,640 --> 00:39:01,800 You know, it's many of us millennials are like, you know, still kind of struggling with 767 00:39:01,800 --> 00:39:02,800 it. 768 00:39:02,800 --> 00:39:07,560 But I, a lot of my students are Gen Z and they're just so willing to come to me and 769 00:39:07,560 --> 00:39:14,640 be like, oh, yeah, hey, so I have bipolar disorder or hey, I have ADHD. 770 00:39:14,640 --> 00:39:16,080 You know, can we talk about this or that? 771 00:39:16,080 --> 00:39:20,560 And I'm like, wow, you guys are just coming throwing it out there. 772 00:39:20,560 --> 00:39:21,560 And that's amazing. 773 00:39:21,560 --> 00:39:23,840 Like, I, I absolutely love that. 774 00:39:23,840 --> 00:39:30,720 And I really think that the world is changing for the better in that regard. 775 00:39:30,720 --> 00:39:31,720 Yeah. 776 00:39:31,720 --> 00:39:32,720 Yeah. 777 00:39:32,720 --> 00:39:37,040 So back to you had mentioned that they were just very forthcoming with that information. 778 00:39:37,040 --> 00:39:42,520 Did you feel a sense of relief when you, you know, put those articles out there and came 779 00:39:42,520 --> 00:39:45,040 out and finally was just like, you know what? 780 00:39:45,040 --> 00:39:46,040 Yeah. 781 00:39:46,040 --> 00:39:48,080 I got this going on and it is what it is. 782 00:39:48,080 --> 00:39:49,080 Yeah. 783 00:39:49,080 --> 00:39:50,080 Yeah. 784 00:39:50,080 --> 00:39:51,080 Yeah. 785 00:39:51,080 --> 00:39:59,480 So I think authenticity is very important for wellness, right? 786 00:39:59,480 --> 00:40:06,880 If you are trying to present a version of yourself to the world that doesn't fully represent 787 00:40:06,880 --> 00:40:12,960 who you are, I think in the end, you kind of end up burnt out, right? 788 00:40:12,960 --> 00:40:17,400 Because maintaining that mask, maintaining that facade, maintaining that, oh, yes, I'm 789 00:40:17,400 --> 00:40:23,800 a great professional who can do anything and I can, you know, what did job job descriptions 790 00:40:23,800 --> 00:40:29,240 read like, like, oh, we're looking for somebody who is a self-starter, who's task orient or 791 00:40:29,240 --> 00:40:32,280 detail oriented and can handle simultaneous tasks. 792 00:40:32,280 --> 00:40:34,440 It's like, no, that's, that's not me. 793 00:40:34,440 --> 00:40:37,080 Like that's not me at all. 794 00:40:37,080 --> 00:40:38,080 Right. 795 00:40:38,080 --> 00:40:43,480 And I, for the period of my life, when I was working in industry, when I was trying to 796 00:40:43,480 --> 00:40:51,440 be exactly that, I think that's one of the things that really ramped up my anxiety. 797 00:40:51,440 --> 00:40:56,360 And so over the years, I've learned honestly that authenticity is, is what is going to 798 00:40:56,360 --> 00:41:04,080 result in, I mean, so many better outcomes, but professionally, when you are authentic, 799 00:41:04,080 --> 00:41:10,080 you're going to find a better person, organization fit to use a term that we use in organizational 800 00:41:10,080 --> 00:41:13,460 behavior. 801 00:41:13,460 --> 00:41:17,960 And I think that's to everybody's benefit, not only organization or not only people, 802 00:41:17,960 --> 00:41:19,680 but organizations as well. 803 00:41:19,680 --> 00:41:20,680 Yeah. 804 00:41:20,680 --> 00:41:21,680 Yeah, definitely. 805 00:41:21,680 --> 00:41:25,800 So, how does mindset factor into all of this? 806 00:41:25,800 --> 00:41:27,080 I mean, that's huge, right? 807 00:41:27,080 --> 00:41:29,240 That's something that's being talked about a lot. 808 00:41:29,240 --> 00:41:33,080 So is that part of your, we'll say practice. 809 00:41:33,080 --> 00:41:37,200 So I have a couple things to say about mindset. 810 00:41:37,200 --> 00:41:42,360 So when I think about mindset, I really think about self-talk, right? 811 00:41:42,360 --> 00:41:47,320 And the things that we say to ourselves really do matter. 812 00:41:47,320 --> 00:41:53,320 And I know it sounds kind of like woo woo to say that, right? 813 00:41:53,320 --> 00:41:56,920 You know, I'm not standing in front of the mirror every morning saying like, you are 814 00:41:56,920 --> 00:41:59,960 intelligent, you are capable, right? 815 00:41:59,960 --> 00:42:03,680 Even though I'm asking my seven-year-old to do that sometimes, because I feel like it's 816 00:42:03,680 --> 00:42:06,440 a whole other line of questioning because being a parent, right? 817 00:42:06,440 --> 00:42:10,840 I'm like, okay, so there's all this, everything you've learned, and then you're wanting to 818 00:42:10,840 --> 00:42:13,760 make sure this little person does the right things, right? 819 00:42:13,760 --> 00:42:14,880 Exactly, exactly. 820 00:42:14,880 --> 00:42:19,760 So I don't do that, but the stories that we tell ourselves about the experiences that 821 00:42:19,760 --> 00:42:21,800 we undergo, I think are really valuable. 822 00:42:21,800 --> 00:42:28,000 So I had a professor in college who had us do this little activity with language. 823 00:42:28,000 --> 00:42:35,360 And I honestly cannot remember what her rationale for this activity was, but I've kind of, you 824 00:42:35,360 --> 00:42:36,820 know, changed it up a little bit. 825 00:42:36,820 --> 00:42:41,280 And I do this with my students, right, to give them a sense of understanding of the 826 00:42:41,280 --> 00:42:43,660 way language can impact the way we think. 827 00:42:43,660 --> 00:42:50,480 So if I were to do this with you right now, I would say, hey, Carlos, hey, Summer, I am 828 00:42:50,480 --> 00:42:53,200 going to give you two pairs of opposites. 829 00:42:53,200 --> 00:42:59,160 Or I'm sorry, a pair of opposites, like hot and cold. 830 00:42:59,160 --> 00:43:03,160 What word describes the middle of that? 831 00:43:03,160 --> 00:43:05,880 Like what's directly in the middle of hot and cold? 832 00:43:05,880 --> 00:43:06,880 Middle right to warm. 833 00:43:06,880 --> 00:43:07,880 Warm? 834 00:43:07,880 --> 00:43:08,880 Yeah, warm. 835 00:43:08,880 --> 00:43:09,880 Okay. 836 00:43:09,880 --> 00:43:11,080 How about top and bottom? 837 00:43:11,080 --> 00:43:14,880 This is fascinating because I was thinking of food. 838 00:43:14,880 --> 00:43:18,760 I was thinking ice cream and then coffee. 839 00:43:18,760 --> 00:43:21,160 And then I'm like, what's in the middle? 840 00:43:21,160 --> 00:43:22,160 I don't know. 841 00:43:22,160 --> 00:43:23,160 Ice coffee. 842 00:43:23,160 --> 00:43:24,160 Yeah. 843 00:43:24,160 --> 00:43:26,040 So that's so funny how the brain works. 844 00:43:26,040 --> 00:43:27,040 It's true. 845 00:43:27,040 --> 00:43:28,040 We're all so different. 846 00:43:28,040 --> 00:43:30,040 Yep, this is true. 847 00:43:30,040 --> 00:43:31,040 Okay. 848 00:43:31,040 --> 00:43:32,040 What's the lesson? 849 00:43:32,040 --> 00:43:33,040 Well, I have two more. 850 00:43:33,040 --> 00:43:34,040 Seriously, it's tough. 851 00:43:34,040 --> 00:43:35,040 I was going to say, there's more questions. 852 00:43:35,040 --> 00:43:36,040 Yeah, there are. 853 00:43:36,040 --> 00:43:37,040 I'm like, what a good quiz. 854 00:43:37,040 --> 00:43:38,040 Top and bottom. 855 00:43:38,040 --> 00:43:41,680 What's the term that would fall in the, and I don't want to say the- 856 00:43:41,680 --> 00:43:42,680 The middle. 857 00:43:42,680 --> 00:43:43,680 The middle. 858 00:43:43,680 --> 00:43:44,680 Okay, left and right. 859 00:43:44,680 --> 00:43:45,680 Center. 860 00:43:45,680 --> 00:43:46,680 Center. 861 00:43:46,680 --> 00:43:47,680 Okay. 862 00:43:47,680 --> 00:43:48,680 Now I'm falling in line here. 863 00:43:48,680 --> 00:43:49,680 There's going to be a trick question here. 864 00:43:49,680 --> 00:43:52,480 It's going to be like, what do you put in a toaster? 865 00:43:52,480 --> 00:43:54,680 How about happy and sad? 866 00:43:54,680 --> 00:43:55,680 Content. 867 00:43:55,680 --> 00:43:56,680 Content. 868 00:43:56,680 --> 00:43:57,680 Okay. 869 00:43:57,680 --> 00:44:01,400 Okay, I think we've done enough. 870 00:44:01,400 --> 00:44:03,280 So think about those words. 871 00:44:03,280 --> 00:44:06,920 Middle, medium, lukewarm, whatever we said before, content. 872 00:44:06,920 --> 00:44:07,920 Mocha. 873 00:44:07,920 --> 00:44:08,920 Mocha. 874 00:44:08,920 --> 00:44:09,920 Other than mocha. 875 00:44:09,920 --> 00:44:10,920 Okay. 876 00:44:10,920 --> 00:44:13,800 All of those words are fairly bland, right? 877 00:44:13,800 --> 00:44:15,520 They're not super sexy. 878 00:44:15,520 --> 00:44:16,520 They're not super exciting. 879 00:44:16,520 --> 00:44:24,680 So when we tell stories to ourselves, at least this is what I've seen in my own brain, we 880 00:44:24,680 --> 00:44:28,940 tend to exaggerate to make those stories exciting and interesting. 881 00:44:28,940 --> 00:44:33,480 So there's many times where I've walked into work, back when I was working in industry 882 00:44:33,480 --> 00:44:36,000 saying things like, oh my God, I'm exhausted. 883 00:44:36,000 --> 00:44:37,360 And then I checked myself. 884 00:44:37,360 --> 00:44:40,960 I'm like, am I really exhausted or am I just mildly tired? 885 00:44:40,960 --> 00:44:46,460 Mildly tired doesn't have the same kick to it as exhausted does, right? 886 00:44:46,460 --> 00:44:52,080 So I'm being bold in my language to be interesting, but I'm also telling myself a story that is 887 00:44:52,080 --> 00:44:56,600 a little bit exaggerated and that I'm internalizing that story. 888 00:44:56,600 --> 00:44:59,760 Do we really want to be doing that, right? 889 00:44:59,760 --> 00:45:09,640 Our language has no very descriptive, beautiful, sexy words for those middle ground concepts, 890 00:45:09,640 --> 00:45:10,640 right? 891 00:45:10,640 --> 00:45:17,100 And so I think that's an important lesson to learn because our language in and of itself 892 00:45:17,100 --> 00:45:20,480 can kind of help us to exaggerate. 893 00:45:20,480 --> 00:45:26,840 And so I try, when you talk about mindset, like I said, I think of self-talk. 894 00:45:26,840 --> 00:45:33,720 I try to catch myself when I am telling myself a story about the kind of day I had or the 895 00:45:33,720 --> 00:45:36,460 kind of stressor that I know I'm about to experience, right? 896 00:45:36,460 --> 00:45:40,920 So we're coming up on the fall 23 semester. 897 00:45:40,920 --> 00:45:44,360 I have a lot to prep. 898 00:45:44,360 --> 00:45:46,240 Now I said the word a lot. 899 00:45:46,240 --> 00:45:49,540 I kind of wanted to say, I have a million things to prep. 900 00:45:49,540 --> 00:45:51,780 I don't have a million things to prep. 901 00:45:51,780 --> 00:46:00,520 So I think just checking yourself for exaggeration and correcting yourself, getting yourself 902 00:46:00,520 --> 00:46:06,680 back to reality can be really helpful in reducing anxiety. 903 00:46:06,680 --> 00:46:08,760 So that's where I think mindset comes in. 904 00:46:08,760 --> 00:46:10,640 Yeah, I think that's great. 905 00:46:10,640 --> 00:46:14,760 Can I say a word on mindfulness while we're talking about words that start with mind? 906 00:46:14,760 --> 00:46:15,760 Okay. 907 00:46:15,760 --> 00:46:17,040 So I did my dissertation on mindfulness. 908 00:46:17,040 --> 00:46:21,000 So many people might look at me and think, oh my gosh, you must be a huge advocate of 909 00:46:21,000 --> 00:46:22,000 mindfulness. 910 00:46:22,000 --> 00:46:27,960 And to a degree I am, but I will say when I was at the University of Delaware in what 911 00:46:27,960 --> 00:46:37,660 I call grad school round one, so my masters, I took a group therapy class basically for 912 00:46:37,660 --> 00:46:39,740 people who were dealing with anxiety. 913 00:46:39,740 --> 00:46:43,140 And that's where I was first introduced to mindfulness. 914 00:46:43,140 --> 00:46:46,320 And I had a hell of a time with it. 915 00:46:46,320 --> 00:46:52,120 It was so incredibly hard because what is mindfulness? 916 00:46:52,120 --> 00:47:00,480 It's paying attention to the present moment intentionally without judgment. 917 00:47:00,480 --> 00:47:04,720 What distresses somebody with panic disorder the most? 918 00:47:04,720 --> 00:47:11,680 Often, the present moment, those uncomfortable sensations, the feeling of your heart beating, 919 00:47:11,680 --> 00:47:17,120 the feeling of feeling a little sweaty, clammy, et cetera. 920 00:47:17,120 --> 00:47:25,480 So mindfulness over the years has kind of become, I've become more friendly with it. 921 00:47:25,480 --> 00:47:30,720 But for beginners, it's not a be all and all solution. 922 00:47:30,720 --> 00:47:35,680 And if I could also say my piece about mindfulness kind of on the societal level. 923 00:47:35,680 --> 00:47:41,040 I mean, mental health is a, it's a huge issue now, especially post COVID, right? 924 00:47:41,040 --> 00:47:46,120 We have more people who need therapy, who are seeking therapy than we have mental health 925 00:47:46,120 --> 00:47:47,760 therapists out there. 926 00:47:47,760 --> 00:47:52,800 So a lot of organizations are saying, hey, here's some mindfulness activities. 927 00:47:52,800 --> 00:47:57,460 And for those who obviously can't see, which is anybody, I'm like, I'm like pretending 928 00:47:57,460 --> 00:47:59,200 to throw something in the air here. 929 00:47:59,200 --> 00:48:00,200 Right? 930 00:48:00,200 --> 00:48:01,200 T-shirts. 931 00:48:01,200 --> 00:48:03,200 Here's mindfulness for you, for you, for you. 932 00:48:03,200 --> 00:48:05,440 Does that work? 933 00:48:05,440 --> 00:48:06,440 I don't know. 934 00:48:06,440 --> 00:48:08,320 Maybe it works for a couple of people. 935 00:48:08,320 --> 00:48:17,360 But when organizations tell their employees, like, hey, you should try to be mindful, that 936 00:48:17,360 --> 00:48:27,200 puts the impetus on the individual to deal with anxiety that might stem not from themselves 937 00:48:27,200 --> 00:48:34,380 and the way that they're handling the world, but from the organization at large, placing 938 00:48:34,380 --> 00:48:36,720 unreasonable requests on the employee. 939 00:48:36,720 --> 00:48:44,200 That might come from, you know, stresses from society that, you know, cannot really be responded 940 00:48:44,200 --> 00:48:45,480 to with mindfulness. 941 00:48:45,480 --> 00:48:46,480 Right? 942 00:48:46,480 --> 00:48:53,880 So to me now, I see mindfulness kind of as a, it has the potential to just be a band-aid 943 00:48:53,880 --> 00:48:56,760 fix if it's not implemented the right way. 944 00:48:56,760 --> 00:49:01,080 If somebody seeks out mindfulness and uses it for their own benefit to help them with 945 00:49:01,080 --> 00:49:06,600 anxiety or depression or any other, you know, mental health issue, fantastic, but if it 946 00:49:06,600 --> 00:49:15,200 is given to somebody from an authority, from an organization, I really think it's just 947 00:49:15,200 --> 00:49:19,640 a quick fix that's hiding potentially a larger problem. 948 00:49:19,640 --> 00:49:25,160 I think it's important to mention, excuse me, that mental health, you know, we often 949 00:49:25,160 --> 00:49:29,440 look at individuals and say, oh, if that person's having a mental health problem, you know, 950 00:49:29,440 --> 00:49:33,600 there's probably something in their brain, brain chemical related, maybe it has to do 951 00:49:33,600 --> 00:49:37,080 with trauma they experience and maybe all of that's true, but we also have to look at 952 00:49:37,080 --> 00:49:44,800 the environment in which an individual works, lives, plays, and ask ourselves, does the 953 00:49:44,800 --> 00:49:48,680 environment serve and support that person? 954 00:49:48,680 --> 00:49:50,480 So that's my piece on that. 955 00:49:50,480 --> 00:49:55,760 Well, that's interesting, but you got your masters in mindfulness? 956 00:49:55,760 --> 00:49:56,760 No. 957 00:49:56,760 --> 00:49:59,440 My masters was in communication and public relations. 958 00:49:59,440 --> 00:50:00,440 Yeah. 959 00:50:00,440 --> 00:50:01,440 So my doctoral dissertation. 960 00:50:01,440 --> 00:50:02,440 Oh, okay. 961 00:50:02,440 --> 00:50:03,440 So you're, yeah. 962 00:50:03,440 --> 00:50:04,440 Okay. 963 00:50:04,440 --> 00:50:05,440 No, that's okay. 964 00:50:05,440 --> 00:50:08,480 And I'm like, wait a minute, does she like, I can't tell if you're like for it or not, 965 00:50:08,480 --> 00:50:12,040 but it's obviously something you were like, I want to dig into this a little bit more. 966 00:50:12,040 --> 00:50:13,040 Yeah, exactly. 967 00:50:13,040 --> 00:50:18,560 Well, and my research was primarily on what students here at Penn College perceive mindfulness 968 00:50:18,560 --> 00:50:24,440 to be and how they envision it potentially being a part of their management career. 969 00:50:24,440 --> 00:50:32,000 So I interviewed current management students, asked about their perceptions of mindfulness, 970 00:50:32,000 --> 00:50:37,240 how they engage in mindful activity and where they see that kind of intersecting with their 971 00:50:37,240 --> 00:50:38,640 careers if at all. 972 00:50:38,640 --> 00:50:39,640 Okay, I understand. 973 00:50:39,640 --> 00:50:40,640 Okay, gotcha. 974 00:50:40,640 --> 00:50:41,640 Nice. 975 00:50:41,640 --> 00:50:49,600 No, do we have, I feel like I went totally off the book here. 976 00:50:49,600 --> 00:50:50,600 I'm so sorry. 977 00:50:50,600 --> 00:50:51,600 No, don't apologize. 978 00:50:51,600 --> 00:50:54,880 I gave you questions and didn't really ask them in any particular order. 979 00:50:54,880 --> 00:50:57,200 I tend to encourage people to do that. 980 00:50:57,200 --> 00:50:59,480 I mean, life is all about tangents, right? 981 00:50:59,480 --> 00:51:04,400 I feel like that's how we find the good stuff. 982 00:51:04,400 --> 00:51:09,600 When we stick to a script, we don't often, I don't know, we don't often find the fun 983 00:51:09,600 --> 00:51:10,600 stuff. 984 00:51:10,600 --> 00:51:16,640 I mean, if there's anything else you wanted, we can talk about some of the questions. 985 00:51:16,640 --> 00:51:17,640 I'm not in a huge hurry. 986 00:51:17,640 --> 00:51:18,640 It's up to you. 987 00:51:18,640 --> 00:51:25,600 What would you, what tools would you suggest to someone who they've been listening to this 988 00:51:25,600 --> 00:51:29,200 and they're still like, I'm just still not comfortable. 989 00:51:29,200 --> 00:51:35,820 Like I am so, I have so much anxiety about my anxiety and the idea of expressing this 990 00:51:35,820 --> 00:51:38,460 to someone. 991 00:51:38,460 --> 00:51:40,720 What are some tools that they could turn to? 992 00:51:40,720 --> 00:51:42,240 It's a great question. 993 00:51:42,240 --> 00:51:44,520 It's funny that you said anxiety about anxiety. 994 00:51:44,520 --> 00:51:51,040 My blog was called panic about anxiety, so, you know, very, very meta, right? 995 00:51:51,040 --> 00:51:54,960 There's so many wonderful resources on the internet. 996 00:51:54,960 --> 00:52:01,320 I can't name any of them because it's been a while since I personally needed them, you 997 00:52:01,320 --> 00:52:09,900 know, but I think where a lot of us struggle and this is, you know, this is obviously coming 998 00:52:09,900 --> 00:52:15,480 from my own experience and not everybody else's, but, you know, the folks I've talked to, the 999 00:52:15,480 --> 00:52:24,520 people who've emailed me, we have expectations for ourselves, right? 1000 00:52:24,520 --> 00:52:30,240 And when we struggle to meet those expectations, I think that's something that can really feed 1001 00:52:30,240 --> 00:52:33,480 into anxiety. 1002 00:52:33,480 --> 00:52:42,640 And I think if we begin to learn how to talk to ourselves as if we're talking to a friend, 1003 00:52:42,640 --> 00:52:49,840 I think that can help kind of soften some of those hard feelings, if that makes sense, 1004 00:52:49,840 --> 00:52:51,480 right? 1005 00:52:51,480 --> 00:52:58,280 For example, you know, every time I, I don't say every time, but, you know, just thinking 1006 00:52:58,280 --> 00:53:03,160 back to some situations in my past where I have a perfectionistic streak, it's true, 1007 00:53:03,160 --> 00:53:09,760 I do, where I have wanted to do really well at something and I've kind of, kind of only 1008 00:53:09,760 --> 00:53:17,760 hit like 80, 85%, you know, I could, I occasionally will get really hard on myself. 1009 00:53:17,760 --> 00:53:22,420 And the self-talk that we engage in there, I think is really important, right? 1010 00:53:22,420 --> 00:53:26,520 And so what I've started doing, and I think it was, it was either a therapist or honestly 1011 00:53:26,520 --> 00:53:29,080 a friend from the internet who told me about this. 1012 00:53:29,080 --> 00:53:36,120 I can't remember which, but ask yourself, you know, the things that you're telling yourself, 1013 00:53:36,120 --> 00:53:38,600 would you tell that to a friend? 1014 00:53:38,600 --> 00:53:40,080 You know, would you? 1015 00:53:40,080 --> 00:53:41,080 Oh, sure. 1016 00:53:41,080 --> 00:53:42,080 Yeah. 1017 00:53:42,080 --> 00:53:45,080 I bet most people would say, no way, I would never say that to someone else. 1018 00:53:45,080 --> 00:53:46,080 Oh, absolutely. 1019 00:53:46,080 --> 00:53:47,080 Right? 1020 00:53:47,080 --> 00:53:51,460 So if you're caught in that spiral of like, oh my God, I'm never going to get out of this 1021 00:53:51,460 --> 00:53:53,240 panic spiral. 1022 00:53:53,240 --> 00:53:54,880 This is, you know, I'm doomed. 1023 00:53:54,880 --> 00:53:57,420 There's no way I can ever get better. 1024 00:53:57,420 --> 00:53:59,400 Would you say that to your best friend? 1025 00:53:59,400 --> 00:54:02,280 Like, Hey, Jennifer, you're doomed. 1026 00:54:02,280 --> 00:54:03,680 You're never going to get out of this. 1027 00:54:03,680 --> 00:54:05,120 Like, no, no, you would not. 1028 00:54:05,120 --> 00:54:06,520 Who in their right mind would do that? 1029 00:54:06,520 --> 00:54:09,840 So why in the world do we do that to ourselves? 1030 00:54:09,840 --> 00:54:10,840 Right? 1031 00:54:10,840 --> 00:54:11,840 Right. 1032 00:54:11,840 --> 00:54:13,600 Catching ourselves saying those things. 1033 00:54:13,600 --> 00:54:17,240 So that's the big challenge, right? 1034 00:54:17,240 --> 00:54:21,640 And it took a long time for me to get to that point where I could kind of actively monitor 1035 00:54:21,640 --> 00:54:24,280 my stream of consciousness as I'm talking. 1036 00:54:24,280 --> 00:54:25,280 Right. 1037 00:54:25,280 --> 00:54:28,800 So I think that's an important skill set for people to eventually develop. 1038 00:54:28,800 --> 00:54:36,120 But when you're in the throes of panic or anxiety or depression or anything like that, 1039 00:54:36,120 --> 00:54:39,400 you got to reach out to somebody, somebody that you trust. 1040 00:54:39,400 --> 00:54:42,240 I mean, it doesn't always have to immediately be a therapist. 1041 00:54:42,240 --> 00:54:43,440 It could be a trusted friend. 1042 00:54:43,440 --> 00:54:47,840 It could be a professor, you know, it could even be now. 1043 00:54:47,840 --> 00:54:50,000 It could even be Siri. 1044 00:54:50,000 --> 00:54:52,200 Can I tell a fun story offering? 1045 00:54:52,200 --> 00:54:54,720 Oh, do you want a good story? 1046 00:54:54,720 --> 00:54:55,720 Sure. 1047 00:54:55,720 --> 00:54:57,320 OK, so that's why we're here. 1048 00:54:57,320 --> 00:54:58,640 I think I read about this. 1049 00:54:58,640 --> 00:54:59,640 Did you? 1050 00:54:59,640 --> 00:55:00,640 I think so. 1051 00:55:00,640 --> 00:55:01,640 My thing. 1052 00:55:01,640 --> 00:55:02,640 From your blog. 1053 00:55:02,640 --> 00:55:03,640 So you Googled me. 1054 00:55:03,640 --> 00:55:04,640 Yeah. 1055 00:55:04,640 --> 00:55:05,640 As I would expect somebody in PR to do. 1056 00:55:05,640 --> 00:55:11,760 So 11 or 12 years ago, so I printed out some notes on this just in case I was going to 1057 00:55:11,760 --> 00:55:12,760 bring it up. 1058 00:55:12,760 --> 00:55:18,280 So 11 or 12 years ago, when my husband got his first iPhone and I got my first iPad, 1059 00:55:18,280 --> 00:55:19,880 Siri came on the scene. 1060 00:55:19,880 --> 00:55:20,880 She was new. 1061 00:55:20,880 --> 00:55:29,480 I still had that old weird robotic voice and I was on Twitter too much, but I was on Twitter 1062 00:55:29,480 --> 00:55:36,600 and I saw somebody make a post that said I asked Siri or I said to Siri, Hey, Siri, I 1063 00:55:36,600 --> 00:55:39,760 want to jump off of a bridge. 1064 00:55:39,760 --> 00:55:46,000 And Siri responded back with something like, oh, here's the closest bridge. 1065 00:55:46,000 --> 00:55:48,320 Here's the directions to get to the closest. 1066 00:55:48,320 --> 00:55:51,160 And I saw that tweet and I was like, you're kidding me. 1067 00:55:51,160 --> 00:55:53,240 That is not that's not good. 1068 00:55:53,240 --> 00:55:54,240 Right. 1069 00:55:54,240 --> 00:55:55,240 So ever curious. 1070 00:55:55,240 --> 00:55:58,680 I went to my iPad or my husband's iPhone. 1071 00:55:58,680 --> 00:55:59,680 I got an iPhone. 1072 00:55:59,680 --> 00:56:00,680 I can't remember. 1073 00:56:00,680 --> 00:56:08,120 And I started playing with Siri and actually made a video and it's still on YouTube and 1074 00:56:08,120 --> 00:56:09,880 it's called talking to Siri about suicide. 1075 00:56:09,880 --> 00:56:12,240 So I started with some innocuous things. 1076 00:56:12,240 --> 00:56:15,320 Well, not really innocuous, somewhat innocuous things like Siri. 1077 00:56:15,320 --> 00:56:19,360 I'm depressed just to see how she would respond. 1078 00:56:19,360 --> 00:56:20,360 Siri I don't want to live anymore. 1079 00:56:20,360 --> 00:56:25,960 And yeah, I escalated and Siri just she was good for nothing. 1080 00:56:25,960 --> 00:56:27,320 She was good for nothing. 1081 00:56:27,320 --> 00:56:29,400 I said, Siri, I want to kill myself tomorrow. 1082 00:56:29,400 --> 00:56:32,920 And so she like made an appointment for me for the next day. 1083 00:56:32,920 --> 00:56:33,920 Yeah. 1084 00:56:33,920 --> 00:56:34,920 Yeah. 1085 00:56:34,920 --> 00:56:35,920 Siri, I want to sleep forever. 1086 00:56:35,920 --> 00:56:36,920 She gave me a list of hotels. 1087 00:56:36,920 --> 00:56:42,600 Oh, so so I made a video about that. 1088 00:56:42,600 --> 00:56:46,200 And I'm like, all right, this has to this kind of has to be exposed. 1089 00:56:46,200 --> 00:56:47,200 Right. 1090 00:56:47,200 --> 00:56:52,000 I know she's just this little AI digital assistant. 1091 00:56:52,000 --> 00:56:57,040 But in my mind, thinking about the future, I was like, AI is going to you know, this 1092 00:56:57,040 --> 00:57:01,080 is going to grow like eventually series going to do more and be more. 1093 00:57:01,080 --> 00:57:02,080 Right. 1094 00:57:02,080 --> 00:57:04,640 So I posted that video to YouTube and I got a lot of flack about it. 1095 00:57:04,640 --> 00:57:08,800 And a lot of people if you scroll through the comments, a lot of people are like, well, 1096 00:57:08,800 --> 00:57:10,960 of course, she wouldn't like give you any real help. 1097 00:57:10,960 --> 00:57:13,880 I mean, she's just like a robot that lives in your phone. 1098 00:57:13,880 --> 00:57:18,400 And now look at the way we use digital assistance. 1099 00:57:18,400 --> 00:57:23,180 They're much more integrated into our lives. 1100 00:57:23,180 --> 00:57:27,240 You know, between Siri and Alexa and it just, you know, things have really changed. 1101 00:57:27,240 --> 00:57:33,720 So after I posted that video, there was a comment that I got on that video that I will 1102 00:57:33,720 --> 00:57:35,720 never forget. 1103 00:57:35,720 --> 00:57:41,480 And it said, Summer, a colleague sent this video to me and I contacted Apple and sent 1104 00:57:41,480 --> 00:57:44,660 the video with the guidance of a group of national advisors. 1105 00:57:44,660 --> 00:57:45,720 We worked with Apple. 1106 00:57:45,720 --> 00:57:50,460 So Siri would refer persons wanting help for suicide to the National Suicide Prevention 1107 00:57:50,460 --> 00:57:51,540 Lifeline. 1108 00:57:51,540 --> 00:57:53,060 This change is in effect. 1109 00:57:53,060 --> 00:57:55,640 Many news articles on this change are now posted on the web. 1110 00:57:55,640 --> 00:57:56,720 Thanks again, Summer. 1111 00:57:56,720 --> 00:58:02,000 You really made a difference from John Draper, PhD, the director of the National Suicide 1112 00:58:02,000 --> 00:58:03,400 Prevention Lifeline. 1113 00:58:03,400 --> 00:58:04,400 Wow. 1114 00:58:04,400 --> 00:58:09,960 So that was kind of my peak in mental health advocacy. 1115 00:58:09,960 --> 00:58:12,000 I was absolutely floored. 1116 00:58:12,000 --> 00:58:13,000 And it's true. 1117 00:58:13,000 --> 00:58:19,800 If you ask Siri now for some type of mental health help, whether it's, you know, fairly 1118 00:58:19,800 --> 00:58:26,480 benign or fairly serious, she will not only refer you to the National Suicide Prevention 1119 00:58:26,480 --> 00:58:31,560 Lifeline, she will offer to call for you and connect you. 1120 00:58:31,560 --> 00:58:32,560 That's amazing. 1121 00:58:32,560 --> 00:58:34,400 Because yeah, I think it's really amazing. 1122 00:58:34,400 --> 00:58:37,920 I mean, we, especially students now, right? 1123 00:58:37,920 --> 00:58:38,920 Early 20s. 1124 00:58:38,920 --> 00:58:42,720 Everyone is just so tech dependent. 1125 00:58:42,720 --> 00:58:48,080 And there might be that instance where this thing, this phone that I'm holding up and 1126 00:58:48,080 --> 00:58:50,400 shaking is maybe your only support. 1127 00:58:50,400 --> 00:58:56,400 So to go back to your question, even if you can't reach out to a person, a human being, 1128 00:58:56,400 --> 00:59:03,920 which is still preferable, it's amazing to me that there are digital tools now that can 1129 00:59:03,920 --> 00:59:10,040 provide you with at least some degree of crisis level support, maybe not support in and of 1130 00:59:10,040 --> 00:59:15,400 itself, but connection to supports that can help you. 1131 00:59:15,400 --> 00:59:16,400 That's awesome. 1132 00:59:16,400 --> 00:59:17,400 So have you? 1133 00:59:17,400 --> 00:59:20,400 We'll post a link to that article and to the video so people can see that. 1134 00:59:20,400 --> 00:59:21,400 Oh, cool. 1135 00:59:21,400 --> 00:59:29,480 There's some keys in how you communicate as well when you're putting yourself out there, 1136 00:59:29,480 --> 00:59:36,320 when you're putting it out on the line that resonate with those that are in a position 1137 00:59:36,320 --> 00:59:40,960 to take that change that you're calling for and put it into effect. 1138 00:59:40,960 --> 00:59:44,240 You never know who's going to see what you post. 1139 00:59:44,240 --> 00:59:48,800 And I tell my students that in a completely different context, like don't post stupid, 1140 00:59:48,800 --> 00:59:51,640 stupid stuff that you're going to regret later on. 1141 00:59:51,640 --> 00:59:59,160 And I have those feelings initially posting about mental health related content. 1142 00:59:59,160 --> 01:00:04,480 But in this instance, I think it's really beneficial and it's made some positive changes 1143 01:00:04,480 --> 01:00:05,480 in the world. 1144 01:00:05,480 --> 01:00:06,480 So good job. 1145 01:00:06,480 --> 01:00:07,480 Thank you. 1146 01:00:07,480 --> 01:00:08,480 Thank you. 1147 01:00:08,480 --> 01:00:09,480 I didn't know that. 1148 01:00:09,480 --> 01:00:10,480 I guess it's a fun story. 1149 01:00:10,480 --> 01:00:11,480 I haven't really publicized it before, but I figured now would be a good time to do it. 1150 01:00:11,480 --> 01:00:19,240 Given the conversation that we're having. 1151 01:00:19,240 --> 01:00:22,200 Yeah, perfect. 1152 01:00:22,200 --> 01:00:26,520 Thanks for sharing that. 1153 01:00:26,520 --> 01:00:32,320 So I guess like, is there anything we're missing? 1154 01:00:32,320 --> 01:00:34,400 Yeah, I think there is one. 1155 01:00:34,400 --> 01:00:35,400 There's one angle here. 1156 01:00:35,400 --> 01:00:39,600 So, you know, we've talked about the individual that's dealing with anxiety. 1157 01:00:39,600 --> 01:00:46,800 How about those that are maybe you don't maybe there's somebody who's in your life in your 1158 01:00:46,800 --> 01:00:50,880 circle, who's dealing with anxiety, and sometimes we can see it. 1159 01:00:50,880 --> 01:00:57,160 But I think a lot of times, as we've acknowledged here earlier, it's hidden. 1160 01:00:57,160 --> 01:01:07,680 How do we learn to better recognize that from people that are in our lives that might be 1161 01:01:07,680 --> 01:01:15,160 dealing with that level of anxiety that is crippling, but they're hiding it so well? 1162 01:01:15,160 --> 01:01:18,040 That's a great question. 1163 01:01:18,040 --> 01:01:19,200 That's a great question. 1164 01:01:19,200 --> 01:01:27,200 I think people who've experienced it before are more likely to be able to recognize that, 1165 01:01:27,200 --> 01:01:30,280 but it's still challenging. 1166 01:01:30,280 --> 01:01:42,160 I am one of the things that I've done is I like to give people space to ask or to answer 1167 01:01:42,160 --> 01:01:43,160 questions, right? 1168 01:01:43,160 --> 01:01:50,040 So sometimes I'll be sitting down with a student and I'll say, you know, hey, you, you know, 1169 01:01:50,040 --> 01:01:53,340 you haven't been turning in your assignments, right? 1170 01:01:53,340 --> 01:01:54,340 How are you? 1171 01:01:54,340 --> 01:01:59,460 And I'll just I'll pause almost to the point of awkwardness, right? 1172 01:01:59,460 --> 01:02:07,920 And I feel like that pause extends an invitation, right? 1173 01:02:07,920 --> 01:02:15,480 And some of the things that that students respond with after I give them that pause, 1174 01:02:15,480 --> 01:02:21,600 which I think communicates to them that like, hey, I'm really allowing you to speak here. 1175 01:02:21,600 --> 01:02:28,720 Some of the things that they come back with are really deep and really heavy. 1176 01:02:28,720 --> 01:02:34,720 So I think if anybody, those of us, whether we have experience with a mental health issue 1177 01:02:34,720 --> 01:02:42,560 or not, asking questions of others, really genuinely wanting to know how people are doing, 1178 01:02:42,560 --> 01:02:44,240 not just that, oh, hey, how are you doing? 1179 01:02:44,240 --> 01:02:45,240 Oh, I'm doing great. 1180 01:02:45,240 --> 01:02:47,520 Like, no, let's let's go beyond that. 1181 01:02:47,520 --> 01:02:49,280 That pause is huge. 1182 01:02:49,280 --> 01:02:59,560 Let's be a little bit more authentic and, you know, unafraid of receiving an answer 1183 01:02:59,560 --> 01:03:00,560 that might not be the most positive. 1184 01:03:00,560 --> 01:03:01,560 That's true. 1185 01:03:01,560 --> 01:03:02,560 You ask and you might receive. 1186 01:03:02,560 --> 01:03:03,560 Yeah. 1187 01:03:03,560 --> 01:03:04,560 So be ready. 1188 01:03:04,560 --> 01:03:06,560 Right, right. 1189 01:03:06,560 --> 01:03:07,600 Exactly. 1190 01:03:07,600 --> 01:03:12,280 And you know, I think one of the best things that we can do just as humans is listen to 1191 01:03:12,280 --> 01:03:13,740 one another. 1192 01:03:13,740 --> 01:03:16,760 We can't solve everybody's problems, right? 1193 01:03:16,760 --> 01:03:19,240 But you know, sometimes listening is all that we need. 1194 01:03:19,240 --> 01:03:22,720 And I tell my husband all the time and I love him. 1195 01:03:22,720 --> 01:03:24,000 He's a problem solver, though. 1196 01:03:24,000 --> 01:03:27,280 So sometimes I'll come home from work and be like, oh, my God, you wouldn't believe 1197 01:03:27,280 --> 01:03:28,760 this thing that happened today. 1198 01:03:28,760 --> 01:03:33,200 And I'll tell him the thing and he'll try to craft a solution for me. 1199 01:03:33,200 --> 01:03:36,800 And I'll say, no, no, no, no, that's not what I need right now. 1200 01:03:36,800 --> 01:03:42,480 I just I need you to listen to what I'm saying. 1201 01:03:42,480 --> 01:03:43,480 And that's it. 1202 01:03:43,480 --> 01:03:44,480 That's it. 1203 01:03:44,480 --> 01:03:45,480 I don't need a solution. 1204 01:03:45,480 --> 01:03:46,840 I don't need a solution. 1205 01:03:46,840 --> 01:03:48,920 But I just need your ear. 1206 01:03:48,920 --> 01:03:53,320 And I think if we could more clearly communicate that to others, right, whether we're having 1207 01:03:53,320 --> 01:04:00,680 a conversation with them to receive advice or just to receive that helpful ear, you know, 1208 01:04:00,680 --> 01:04:02,320 why not put that on the forefront? 1209 01:04:02,320 --> 01:04:07,760 Why not actually state those things so that you can receive what you what you need from 1210 01:04:07,760 --> 01:04:10,680 a friend or a colleague or whoever you're talking to? 1211 01:04:10,680 --> 01:04:17,600 I think that's great advice just to to listen, one, listen and really, truly listen. 1212 01:04:17,600 --> 01:04:18,600 Yeah. 1213 01:04:18,600 --> 01:04:21,960 And because I'm the same way as your husband. 1214 01:04:21,960 --> 01:04:23,440 I'm like, OK, I'm analyzing. 1215 01:04:23,440 --> 01:04:26,880 I'm like, OK, if I was in this situation, here's what I do. 1216 01:04:26,880 --> 01:04:29,000 I might do this, might do that, might do the other thing. 1217 01:04:29,000 --> 01:04:30,800 And I'm exploring 50 different options. 1218 01:04:30,800 --> 01:04:33,040 And I'm saying, OK, are you ready? 1219 01:04:33,040 --> 01:04:34,040 Here we go. 1220 01:04:34,040 --> 01:04:36,280 You can do this, this, this, this. 1221 01:04:36,280 --> 01:04:41,080 And rather than that, I probably should just say, tell me more. 1222 01:04:41,080 --> 01:04:45,880 Unless someone you're talking to really wants a problem solver, you know, and if they do 1223 01:04:45,880 --> 01:04:46,880 it, it's OK to ask, right? 1224 01:04:46,880 --> 01:04:50,320 Like, are you looking for a solution or do you just need someone to listen? 1225 01:04:50,320 --> 01:04:51,320 Yeah. 1226 01:04:51,320 --> 01:04:53,960 Although that might, I guess, depends on your audience. 1227 01:04:53,960 --> 01:04:54,960 Yeah. 1228 01:04:54,960 --> 01:04:59,420 And I think we all have to consider our personal boundaries, too. 1229 01:04:59,420 --> 01:05:03,480 You know, there's been instances where a student will come with or come to me, you know, with 1230 01:05:03,480 --> 01:05:08,680 an issue and I'll be like, hey, I am having a rough day myself. 1231 01:05:08,680 --> 01:05:11,000 Can we meet tomorrow at 2 o'clock? 1232 01:05:11,000 --> 01:05:12,920 And you know, we'll talk about your options, right? 1233 01:05:12,920 --> 01:05:21,360 I think protecting our own energy is just as important because I have, so if you come 1234 01:05:21,360 --> 01:05:24,960 into my office, don't come into my office because it's a mess. 1235 01:05:24,960 --> 01:05:29,860 But if you come into my office, you'll see on the wall in front of my computer, I have 1236 01:05:29,860 --> 01:05:32,440 all sorts of quotes and things printed out. 1237 01:05:32,440 --> 01:05:36,320 And one of them is, you can't pour from an empty cup. 1238 01:05:36,320 --> 01:05:40,680 And that is something that I really try to live by because for years I tried to pour 1239 01:05:40,680 --> 01:05:41,840 from an empty cup. 1240 01:05:41,840 --> 01:05:47,620 You know, I tried to fit into an environment in which I didn't fit and it burnt me out. 1241 01:05:47,620 --> 01:05:52,480 And you know, I want to prevent my students from having to experience that, right? 1242 01:05:52,480 --> 01:05:57,120 So I like to give them that reminder. 1243 01:05:57,120 --> 01:05:59,560 I like to model that reminder. 1244 01:05:59,560 --> 01:06:04,040 You know, hey, my cup is full right now, I'm dealing with some stuff, I got a busy day, 1245 01:06:04,040 --> 01:06:07,080 I can't give you the attention that you need. 1246 01:06:07,080 --> 01:06:12,700 Can we schedule a time when I can be more fully present for you? 1247 01:06:12,700 --> 01:06:17,180 And I think that's a great thing, you know, because it shows students, it shows young 1248 01:06:17,180 --> 01:06:19,400 people that, like, that's okay. 1249 01:06:19,400 --> 01:06:20,400 You're human. 1250 01:06:20,400 --> 01:06:21,400 You are. 1251 01:06:21,400 --> 01:06:22,400 It's authenticity. 1252 01:06:22,400 --> 01:06:23,400 We all are. 1253 01:06:23,400 --> 01:06:24,400 Exactly. 1254 01:06:24,400 --> 01:06:28,280 You know, I don't want to put on, you know, some kind of a professional front. 1255 01:06:28,280 --> 01:06:32,160 Really in my professional career, you know, I did that a lot, you know. 1256 01:06:32,160 --> 01:06:39,400 I had a very distinct difference between me and the me that I presented in the workplace. 1257 01:06:39,400 --> 01:06:44,920 And we talk a lot about that in my organizational behavior classes. 1258 01:06:44,920 --> 01:06:49,040 And generally speaking, that's, you know, from my experience and from what I gather 1259 01:06:49,040 --> 01:06:53,880 from the research, it's not a healthy long-term behavior. 1260 01:06:53,880 --> 01:06:58,880 And I don't want my students, you know, having to go through that. 1261 01:06:58,880 --> 01:07:02,880 You know, I try to teach them that, yeah, you know, you have to be professional at work, 1262 01:07:02,880 --> 01:07:04,960 but you have to be you. 1263 01:07:04,960 --> 01:07:11,120 Because if you are not yourself, if you are not authentic, you know, are you going to 1264 01:07:11,120 --> 01:07:17,560 thrive or are you going to just kind of spend your days just, you know, wondering, oh, God, 1265 01:07:17,560 --> 01:07:19,440 boy, when is the weekend here? 1266 01:07:19,440 --> 01:07:22,040 You know, when am I going to be able to take that vacation? 1267 01:07:22,040 --> 01:07:30,360 No, you really want to find something that meshes with who you are as a human and, you 1268 01:07:30,360 --> 01:07:33,640 know, work in an environment that embraces you for who you are. 1269 01:07:33,640 --> 01:07:34,640 So. 1270 01:07:34,640 --> 01:07:40,680 Well, I think that's a great takeaway, a great place to wrap it up. 1271 01:07:40,680 --> 01:07:44,520 Thank you so much for being with us today and for opening up and for sharing your story. 1272 01:07:44,520 --> 01:07:45,520 It was wonderful. 1273 01:07:45,520 --> 01:07:46,960 Thank you for having me. 1274 01:07:46,960 --> 01:07:47,960 Absolutely. 1275 01:07:47,960 --> 01:07:51,320 Thanks for hanging out with us today. 1276 01:07:51,320 --> 01:07:55,960 Don't forget to rate, review and subscribe wherever you listen to your podcasts. 1277 01:07:55,960 --> 01:07:59,960 Check out our show notes for bookmarks to your favorite sections and links to resources 1278 01:07:59,960 --> 01:08:02,000 that we mentioned in today's episode. 1279 01:08:02,000 --> 01:08:08,960 You can also find past episodes and see what's on deck for upcoming ones at pct.edu/podcast. 1281 01:08:08,960 --> 01:08:12,480 And of course, we are open to your thoughts, ideas and suggestions. 1282 01:08:12,480 --> 01:08:17,520 So send those over at podcast@pct.edu. 1283 01:08:17,520 --> 01:08:18,520 It's been real. 1284 01:08:18,520 --> 01:08:22,240 We'll catch you next time.