Contact
Workforce Development
- Center for Business & Workforce Development
- 570.327.4775
- workforce@pct.edu
matches /business/workforce-development/front-line-supervisor ... percision: 3 of
Penn College's Front Line Supervisor Training Program equips frontline supervisors with the skills to become effective leaders. This 20-module, 70-hour, instructor-led program offers a hands-on, experiential learning environment to refine essential supervisory competencies and achieve an industry-recognized certification. Delivered via Zoom, the program covers topics that enhance leadership, communication, teamwork, and problem-solving skills, ensuring participants are well-prepared to lead with confidence.
- Comprehensive Skill Development: Master over 20 critical competencies, including conflict management, leadership, teamwork, and communication.
- Flexible Online Format: Convenient live sessions with recordings available for review.
- Industry Certification Opportunity: Earn the Certified Supervisor Certification from the Institute of Certified Professional Managers.
- Practical Learning Experience: Engage in hands-on activities, discussions, and real-world applications to relate concepts to workplace scenarios.
Contact
Workforce Development
- Center for Business & Workforce Development
- 570.327.4775
- workforce@pct.edu
matches /business/workforce-development/front-line-supervisor ... percision: 3 of
About
Program Highlights
- Supervisory Fundamentals: Gain insights into effective communication, leadership practices, and creating collaborative work relationships.
- Performance Management: Learn to boost employee engagement, set performance expectations, and address challenges effectively.
- Teamwork and Cooperation: Build team skills, resolve conflicts, and enhance negotiation abilities.
- Workplace Challenges: Master problem-solving, time management, and conflict resolution techniques.
- Workplace Improvement: Foster a culture of continuous improvement and create impactful presentations.
Learning Outcomes
- Strengthen supervisory and interpersonal skills.
- Improve team dynamics and resolve workplace challenges.
- Apply systemic approaches to problem-solving and conflict resolution.
- Lead with confidence and create a positive, productive work environment.
Front Line Supervisor Program
This program can be tailored to your unique company needs with a private client cohort. Select specific topics from the program or select from the following modules: Supervisory Fundamentals, Performance Management, Teamwork and Cooperation, Workplace Challenges, Workplace Improvement.